Troubleshooting and Frequently Asked Questions

Section outline

Find answers to common issues, questions, and troubleshooting guidance.

Terminology note: In this guidance, Q-Review refers to lecture capture and scheduled teaching recordings, while EchoVideo refers to the wider video platform, including the media management functions that replaced QMplus Media (Kaltura).

Select activity Are my lecture recordings secure?

Are my lecture recordings secure? Wiki

Select activity How do I stop students from seeing a lecture recording?

How do I stop students from seeing a lecture recording? Wiki

Select activity Why should I record my lectures?

Why should I record my lectures? Wiki

Select activity Why am I receiving someone else's lecture recordings?

Why am I receiving someone else's lecture recordings? Wiki

Select activity Who owns the lecture recording? (IPR)

Who owns the lecture recording? (IPR) Wiki

Select activity Can we record guest presenters?

Can we record guest presenters? Wiki

Select activity How do I access recordings of my lectures?

How do I access recordings of my lectures? Wiki

Select activity How do I opt out of my lectures recorded byQ-Review?

How do I opt out of my lectures recorded byQ-Review? Wiki

Select activity Why am I not getting my lecture recordings?

Why am I not getting my lecture recordings? Wiki

Select activity Why do deleted videos still appear in EchoVideo?

Why do deleted videos still appear in EchoVideo? Wiki

Select activity How do I add references to my recording?

How do I add references to my recording? Wiki

Select activity QMUL Q-Review Policy

QMUL Q-Review Policy URL

Select activity Quick Links

Quick Links Interactive Content
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