Why am I receiving someone else's lecture recordings?

Correcting Instructor Details for EchoVideo (Q-Review) Recordings

The instructor details associated with EchoVideo (Q-Review) recordings are automatically imported from SITS. Occasionally, this information may be incorrect or out of date. When this happens, recording notifications may be sent to the wrong person rather than the actual presenter.

If the instructor details for a recording need to be updated:

1. Raise a ticket with the IT Service Desk  requesting that the EchoVideo (Q-Review) instructor details be corrected.
2. Contact the Timetabling Team (timetabling@qmul.ac.uk) or your departmental administrator and ask them to update the information in Scientia (Syllabus Plus). Updates made in the source systems help ensure that future recordings are assigned correctly.

Adding Additional Instructors

If you are receiving recording notifications but would like a co-presenter or administrative colleague to receive access and notifications as well, see the guide How do I add instructors to my recordings?for instructions on adding additional instructors to an EchoVideo (Q-Review) section.