On Tuesday 6th October, necessary updates were carried out to the printing services across Queen Mary.
What this means for you: all print users will need to re-register their cards to continue using the printers. Instructions can be found below.
We apologise for any inconvenience that this may cause, however these updates need to be carried out.
Instructions for Registering your card
How to Re-Register Your Card on a Printer
Follow these steps if the printer no longer recognises your card and you need to register it again. You will need your card and your university username and password.
Step 1: Go to the printer
Walk up to the printer and look at the touchscreen. If you are not signed in, it shows the university welcome screen with the message
Step 2: Start sign-in
- Tap your card against the green PaperCut card reader next to the screen.
- The PaperCut Log In screen page below should appear
Step 3: Enter your credentials
The PaperCut Log In screen will appear, enter your username (abc123@qmul.ac.uk or ab12345@qmul.ac.uk) and password then tap Log in.
Step 4: Confirm it worked
Once you are logged in, your card is linked to your account again. Sign out, then tap your card on the reader to check that it signs you in automatically.
