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QMplus outages and slow performance: 11th October 2017

 
Picture of Site Administrator (QMplus)
QMplus outages and slow performance: 11th October 2017
by Site Administrator (QMplus) - Wednesday, 11 October 2017, 12:52 PM
 

We wish to apologise for the on-going issues with QMplus during the last week and this week.

The technical team have been working hard to investigate and resolve the issues as quickly as possible. QMplus is currently back online  and has been stable over the last 48 hours, although we continue to monitor the site.

We are also looking at ways to continue to improve performance, especially during peak times (usually between 10am and 3pm Mondays to Fridays).

If you still continue to experience issues with QMplus, please raise these on the ITS Helpdesk (email helpdesk@qmul.ac.uk) 


Once again, we apologise for the inconvenience that these outages and slow performance have caused.


Regards,
the QMplus team