Section outline

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    Key Documents and Resources

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    Before you get started

    • Undergraduates

      Welcome to Queen Mary, if you are having trouble accessing this page please ensure you are correctly logged into your QM account as the topics are restricted to different student groups (Undergraduates, Postgraduates, Foundation students).

      Here are the fundamentals for getting started at Queen Mary

      1. Ensure you have pre-enrolled and can access your Queen Mary login credentials.

      2. Log in to QMplus and take the introduction tour. Ensure you have familiarised yourself with your university email inbox.

      3. Attend all your Welcome Week talks and events. 

      4. Familiarise yourself with your timetable and ask any questions you might have during Welcome Week! 

                                                                                              


      Struggling with IT issues? Please visit here


    • Queen Mary essential IT services guide File
      550.8 KB
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    Overview of Welcome Week

    • On behalf of all the professional and academic staff, I am delighted to welcome you to the School of Physical and Chemical Sciences (SPCS) at Queen Mary University of London! 

      My name is Mason Newbury and I am the Student Support Officer at the School, I will be on hand to offer pastoral support to help you during your time at Queen Mary. I will be the main point of contact during Welcome Week and below is a general overview of Welcome Week. 

      The main School Office for SPCS is located on the first floor of the G.O. Jones Building, Mile End Campus. 

      Mile End Campus Map

      Campus Tours - Monday 15th September- Friday 19th September   

      Campus Tours will take place every hour (10am start – last tour leaving at 3pm), leaving from Library square. Students do not need to book, multiple tours will be leaving at the same time. 

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    Getting Started on QMplus

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    Tuesday - Introduction to Chemistry (Year 1 undergraduates only)

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    Tuesday - Introduction to Physics (Year 1 undergraduates only)

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    Tuesday - Introduction to BSc Applied AI (Year 1 undergraduates only)

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    Tuesday - Meet your Advisor

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    Wednesday - Welcome to the School and Central Services

    • Welcome to the School and Central Services

      • 🗓 Date: Wednesday, 17 September

      • 🕚 Time: 11:00 – 12:30

      • 📍 Location: G.O. Jones Lecture Theatre

      This is the main Welcome to the School and University Central Services session. During this talk, you will:

      • Be introduced to the School of Physical and Chemical Sciences by the Head of School and Director of Education

      • Learn about QMUL Library and how to use its resources

      • Hear from the QMUL Careers Service and your dedicated SPCS Careers Consultant

      • Meet the Queen Mary Student Union and learn how it can support you

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    Wednesday - PsiStar Welcome Event (14:00-16:00)

    • PsiStar Welcome Social

      • 🗓 Date: Wednesday, 17 September

      • 🕑 Time: 14:00 – 16:00

      • 📍 Location: UG1, G.O. Jones Building

      • 👥 Who’s invited: All SPCS students

      PsiStar is the QMUL Physics Society and one of the most established student societies on campus. This is a great opportunity to:

      • Meet fellow students

      • Get involved in both social and physics-related events and activities

      Come along and get connected with the Physics community!

      Not available unless: You belong to UG PHYS
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    Wednesday - ChemSoc Welcome Event (14:00-16:00)

    • ChemSoc Welcome Social

      • 🗓 Date: Wednesday, 17 September

      • 🕑 Time: 14:00 – 16:00

      • 📍 Location: Bancroft 1.13a, Francis Bancroft Building

      • 👥 Who’s invited: All SPCS students

      ChemSoc is the QMUL Chemistry Society. This social is a great opportunity to:

      • Meet fellow students

      • Get involved in both social and physics-related events and activities

      Come along and get connected with the Chemistry community!

      Not available unless: You belong to UG CHEM
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    Using the QMUL Library

    • Library inductions - 5 key things for SPCS students




      Academic Skills Enhancement – Get Ahead workshops 

      Starting university is a big step on an even bigger journey, and Get Ahead is here to help you with this transition.  

      Get Ahead aims to support incoming students to prepare for university-level study at Queen Mary. It offers an opportunity for new students to learn more about studying at QMUL, and to make connections with current staff and students, helping to build a sense of belonging.  

      The Get Ahead workshops have been designed to help you develop key skills you’ll need to succeed at uni. They’ll also be an opportunity to meet other new students at QMUL.   

      The workshops running throughout semester A will include: 

      • Getting started and getting organised 
      • Understanding plagiarism and academic integrity  
      • Studying at university  
      • Developing your research and information skills for university  
      • Understanding maths and statistics at university 
      • Getting support with reading, writing and statistics 

      For more information, including dates/times and how to book, visit the Academic Skills webpages. 




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    Student Support Officer and Student Wellbeing Services

    • Student Wellbeing at Queen Mary 

      The Student Wellbeing Service at QMUL includes:
    • Introduction to the Advice and Counselling Service at Queen Mary University of London.
       
       
       
       
      The service broadly  offers two different types of support.
       
      Group and Individual Counselling to help with:
       
      • Anxiety
      • Homesickness
      • Bereavement
      • Depression
      • Identity and Sexuality
      • Relationship issues
       
      Trained Welfare Advisors who can assist with:
       
      • Student Finance
      • Immigration law and Visa guidance
      • Managing your money
      • Applying for hardship funds
      • Funding your studies
       
      If you want to access our Counselling service, or you are a current international student at Queen Mary with a question about your immigration or funding, please submit your enquiry through AskQM as they can process your enquiry quicker.

    • Disability and Dyslexia Service (DDS) 

      DDS office

      The Disability and Dyslexia Service (DDS) offers support for all students with disabilities, specific learning differences and mental health issues at Queen Mary University of London (QMUL).

      There are specially trained advisors to support with:

      • Dyslexia and specific learning differences
      • Disabilities and DSA support
      • Autism support and assessments
      • Mental health issues
      • Exam access arrangements (extra time etc.)
      • Accommodation and dedicated study space

      The Disability and Dyslexia Service is located on the 3rd floor of the Francis Bancroft Building in 3.06. 

      Please email the Disability and Dyslexia Service or use the DDS online contact form to get in touch or book an appointment.


    • Guide to DDS services (copy) File
      490.0 KB
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    Support in the School of Physical and Chemical Sciences

    • Subject Support (Academic Offices, GO Jones or JP Building)
      • For support with your subject and academic guidance your first step is to speak to your academic adviser or module organiser .
      • We encourage you to contact your advisor or lecturers directly over email to schedule a suitable time to meet. 
      • Students are encourage to attend the weekly Peer Assisted Study Support session (PASS) for peer-led academic support from student mentors if they need additional academic support. This take place every Wednesday afternoon.

      You can find academic staff and offices here


      Admin support (110, G.O Jones Building)
      • General academic guidance
      • For help with your timetable 
      • Module changes
      • Assisting with room booking
      • MSc support and Intercollegiate MSci module registration

      Please contact SPCS Office, the School office in the first instance.


      Pastoral Support (Room 110, G. O. Jones Building)

      • First point of contact for all students and signpost students to relevant support services and mechanisms.
      • Offer advice on matters which may be impeding your ability to study.
      • To make the student experience the best it can possibly be.
      • Manage and monitor the School’s engagement policy and offer support mechanisms to get students re-engaged with their programme of study.
      • Manage the School’s extenuating circumstances policy (circumstances that are outside a student’s control which may have a negative impact on a student’s ability).
      • Leading on the School’s student feedback procedures for assuring academic standards and enhancing the student learning experience.

      Please contact Mason Newbury (m.newbury@qmul.ac.uk), the Student Support Officer (SSO) for the School.


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    IT support during Welcome Week


    • The main point of contact for Welcome Week will be the Student Support Officer, Mason Newbury.

      If you are having difficulties or need any guidance, please contact the  SPCS Office so someone can help you! 

      Please note that we will not be able to assist with IT enquiries related to accessing your credentials and this should be directed to the central IT team (contact information above and below).
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    Become a Course Representative

    • Are you interested in become a student Course Representative?

      Course Reps represent the interests of student within their cohort. In practice, this means that Course Reps act as a liaison between staff and students. Course Reps collect feedback – formal and informal – from the students in their cohort, and the Reps feed this back to the relevant staff members

      Information about course reps how you could become one!

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    Career & Enterprise


    • An introduction to Careers and Enterprise at Queen Mary, University of London

      The Careers and Enterprise team help and support students with their future plans and career goals. They offer support for those who are looking for advice and placements. 



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    Royal Society of Chemistry

    Not available unless: You belong to UG CHEM
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    University Support Services

    • The university has a wide range of resources and support available to those who study at QMUL. 

      • Students' Union - Student support, PASS mentors, Buddy schemes, socials, sport, societies, representation, Multi-faith centre and SU Shop.
      • Careers Service - Specialist appointments, internships/work experience, job vacancies, application support
      • IT Support - Emails, Printing, WIFI, QMplus, password services, CopyShop.