Read our book "Equipment You May Find in Teaching and Learning Rooms"
This book introduces the most common pieces of equipment you’ll find in a teaching space. Use the contents page to navigate through the different sections.
The specific model or brand of equipment in your room may look slightly different, and you may have more or fewer items than those shown here. This guide is intended to provide a general overview.
1. Getting Help via the Room Phone
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To Return To The Main Hub
Each teaching space should have a handset. Please use this to contact AV Support on 6555 if you need technical assistance. Many handsets also have a dedicated button you can press to call them automatically. Calling from the room handset places you in the priority queue, and the team will aim to reach you within 12 minutes where possible.
If the handset is missing or not working, you can call AV Support on 020 7882 6550 from a mobile.
If a technical issue or fault does not stop you from teaching, please still raise a ticket. This helps raise awareness of problems so they can be fixed promptly and prevents issues from worsening or affecting others.
For support with teaching space awareness, pedagogy, or teaching and learning, please raise a ticket—this will most likely be assigned to TELT.
Here is how to raise a ticket (opens in new window).
Security Control Room Contacts
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Mile End — 020 7882 5000 (ext. 5000)
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Whitechapel — 020 7882 2599 (ext. 2599)
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Charterhouse Square — 020 7882 6020 (ext. 6020)
Emergency Contact
In an emergency, please dial 020 7882 3333 (internal extension 3333).
