Extenuating Circumstances
1. Extenuating Circumstances (updated Sept. 2024)
12. Extenuating Circumstances
Extenuating circumstances are defined by Queen Mary University of London as:
"Circumstances that are outside a student’s control and which may have a negative impact on a student’s ability to undertake or complete any assessment so as to cast doubt the likely validity of the assessment as a measure of the student’s achievement."
If you find yourself in this situation, we suggest that you think about applying for an Extenuating Circumstances (EC) claim.
Extenuating circumstances are usually personal or health problems. Health problems include your emotional wellbeing and mental health, as well as your physical health. Extenuating circumstances do not include computer problems, misreading your exam timetable, planned holidays or events, or local transport delays.
Further guidance on what is considered valid extenuating circumstances is available here: Extenuating Circumstances: a guide for students
Reminders and further guidance about ECs will be sent to students throughout the academic year around each examination period.
12.1. Fit to Sit Policy
Queen Mary operates a ‘fit to sit’ policy, which covers all assessments including coursework and exams. If you sit an exam or submit a piece of coursework you are deemed to be fit to do so. In such instances a request for extenuating circumstances will not normally be considered.
If you do not feel you are well enough to attend an exam then you should not submit your work and instead submit a claim for extenuating circumstances. You will need to attend a medical consultation within three days of the date of your exam that you missed. Similarly, if you get sick during an exam and have to leave, you will need to attend a medical consultation within three days.
The rule to remember is that if you are unwell or have problems which you feel may have a negative effect on your performance, do not submit the exam or your essay/dissertation and instead submit a non-attendance or non-submission EC claim (see this chapter for more information.
Please click on here for further guidance on the fit to sit policy: Extenuating Circumstance guidance
12.2. Process
Before submitting an EC claim, it is strongly recommended that you book an appointment with the PG Law Student Support & Engagement Team to discuss your EC claim. Please email pglaw-support@qmul.ac.uk to request an appointment.
To submit an extenuating circumstance request you must log a claim through the online extenuating circumstances task in MySIS following the instructions there. It is your own responsibility to submit any claims for extenuating circumstances. Please ensure that if you have what you believe is a valid case, you complete the submission process in accordance with the Postgraduate School of Law guidelines and deadlines.
When you submit an EC claim you will receive a formal acknowledgement, you must keep this safe for the duration of your studies.
All EC claims are kept confidential until they are considered by the EC Sub-Board of the School of Law (or School of Economics and Finance for joint programme students). All proceedings of the EC Sub-Board are strictly confidential and will not normally be discussed at the full examination board meetings.
EC Deadlines
All EC Claims must be submitted by the EC deadline for the relevant semester, and no later than three working days before the relevant EC Sub-Board meeting, otherwise they cannot be considered. EC deadlines for each semester are provided in the Key Dates section of this Student Handbook.
It is not possible to make a retrospective claim for extenuating circumstances, specifically once you know your results. Therefore, claims submitted after the deadline will not be considered by the EC Sub-Board.
EC Outcome
All the claims will be considered at the EC Sub-Boards which usually take place around two weeks after the ECs deadline. Therefore, you can expect to be notified of your EC claim’s outcome after that time.
12.3. Standard EC claim
A standard EC claim must be accompanied by relevant supporting evidence, for example:
Medical certification
Death certificate
Police report and crime number
Other written evidence from a person in authority
Please note that although accompanying documentation can be submitted after the claim, standard claims without any evidence cannot be considered. It is in your best interest to provide evidence and supporting documentation that is as comprehensive as possible.
All evidence submitted in support of your EC claim application must be in English. If your evidence is not in English, it is your responsibility to obtain a certified translation.
Further guidance on evidencing extenuating circumstances is available here: Extenuating Circumstances: a guide for students
12.4. Self-certification
Each student is entitled to submit up to three self-certified claims per academic year, which involves providing details of the extenuating circumstances without the provision of documentary evidence.
Each self-certification can cover a period of up to seven calendar days - this is the maximum amount of time that each instance of self-certification can cover.
It is not permitted to use consecutive self-certification applications, that is, you cannot claim for two back-to-back seven-day periods using self-certification. Also, you cannot normally use a self-certified application more than once for the same assessment.
Please note that self-certification does not mean automatic approval of a claim – the School will consider it in the normal way and will check that it meets the criteria of the university's extenuating circumstances policy. Any claims beyond those three self-certifications must be accompanied by evidence as part of a standard EC claim, as described in the previous section.
12.5. Non-attendance or non-submission EC claim
If you do not submit an assessment by the deadline, this is considered as a fail. However, if you have extenuating circumstances to explain your non-attendance or non-submission, you should submit an EC claim in line with the following procedures.
When submitting your EC claim in MySIS, please select 'non-attendance' (for exams/FAEs/in-class tests/presentations) or 'non-submission' (for essays/dissertations) as the EC Impact and leave the Late Date blank.
If you have an accepted non-attendance or non-submission EC claim for your first attempt at an assessment, you will be permitted another uncapped first attempt at the next available opportunity. You would then still be entitled to a resit attempt should you fail and are also able to apply for extenuating circumstances, should you need to do so.
If you have an accepted non-attendance or non-submission EC claim for your resit attempt at an assessment, you will be permitted another capped resit attempt at the next available opportunity. You would be able to apply for extenuating circumstances, should you need to do so.
Please note: Students who have to resit assessments the following academic year due to extenuating circumstances are not entitled to attend lectures or classes of any kind. However, QMplus access is available through the QMplus Archive.
12.6. Late Submission Policy
Important to note
No extensions are permitted under any circumstances for any assessment.
Essays and dissertations can be submitted up to 7 days after the specified deadline, but will be recorded as late, and a late penalty will be applied – see the Mark Deduction section below.
No late submissions are permitted under any circumstances for online exams or FAEs.
Late Submission EC claim
(For essays and dissertations only)
If you have extenuating circumstances to explain your late submission of an essay or dissertation, you should submit an EC claim in line with the following procedure to request for the late penalty to be revoked.
When submitting your EC claim in MySIS, please select 'late submission' as the EC Impact and include the date you submitted work as the Late Date. Although you may see the option to request an extension in MySIS, you must still select ‘late submission’ as the School does not permit extensions.
If you wish to submit a late submission EC claim, you must first submit your work up to 7 days late, then submit your EC claim before the EC deadline. The School cannot process your late submission EC claim until we know when you have submitted your work late. If you submit a late submission EC claim before you have submitted your work late, your claim will be declined - you can submit another claim once you have submitted your work late.
Mark Deduction
If an essay or dissertation is submitted up to 7 days after the specified deadline, it will be recorded as late, and a late penalty will be applied. For every period of 24 hours or part thereof that an essay or dissertation is overdue, there shall be a deduction of 5% of the total marks available (i.e. 5 marks for an assessment marked out of 100).
A late penalty may be revoked where a student provides good reason for the late submission under the extenuating circumstances policy. A student must submit a late submission EC claim with supporting evidence in line with that policy in order for the circumstances to be considered.
A student may submit work of passing standard but fail the module because of the late submission penalty. Where the student is eligible for a resit attempt in such a case, the student shall not be required to resubmit the assessment; instead, the minimum pass mark of 50 will be entered for the resit. Where a student is not eligible for a resit, this provision does not apply.
If a student does not submit their work within the 7-day late submission period, they will receive a mark of 0-NS (Non Submission) and will have to resit at the next opportunity. However, extenuating circumstances may apply for non-submission – please refer to the non-submission EC claim guidance for further information if appropriate.
Certain assessments may cease to be a valid measure of a module’s learning outcomes prior to the seven working day cut-off. For example, where feedback has been provided to the class, any submission made after that point would not be an accurate measure of attainment. In such cases, the late submission policy shall apply as normal up to the day on which feedback is given; at that point, a mark of zero (0FL) shall be applied, even if this is within seven calendar days of the deadline. Schools and Institutes must make clear to students in advance where this variant policy applies, or else the general policy shall be applied.