Section 9 - Other Useful Information

9.1 Residential Services

Residential Services and Support

Residential Services incorporates:

 Housing Services, based in the Housing Hub, Feilden House, Westfield Way at Mile End, deals with halls applications, room allocations, room transfer requests, summer accommodation, residential fees as well as providing a comprehensive alternative housing service.

 There is a 24 hour Reception, based in France House, Westfield Way at Mile End, handling all enquiries relating to the management of residential accommodation, including reporting of repairs and cleaning issues.

 Residential Support, also based in the Residences Reception, France House, provides support to halls residents, handles issues relating to discipline, pastoral care, social events and complaints.

 If you are a resident in College accommodation you should consult the Residents’ Handbook for comprehensive information on all hall related issues, and contact details for the relevant section of Residential Services: https://www.qmul.ac.uk/residences/handbook/.

Contact Housing Services

Email: residences@qmul.ac.uk  

Contact Residential Support

Email: residential-support@qmul.ac.uk

 

www.residences.qmul.ac.uk