Who to contact and when

Hopefully by checking this handbook and by keeping in touch with your department and the School Office Team regularly, you’ll get to know who you need to contact and when.

You can use this check list to remind you:

Timetable queries: School Admin Team, or check the relevant module area on QMplus.

Assignment deadlines: consult your seminar leader or module convenor, or check the Module Assignment Timetable or the online module area on QMplus.

Change of address: you can update your address details on MySIS (the online Student Information System portal).

Absence: report any absence from your classes before the class takes place to your seminar leader and Advisor; if you need a period of prolonged absence due to serious illness, you should tell all your seminar leaders and your Advisor.

Changing degree: see your Advisor in the first instance.

Interrupting your degree: see your Advisor in the first instance. Before requesting an interruption and regarding financial, visa or other implications of an interruption, please contact the QM Advice and Counselling Service.

Withdrawing: see your Advisor in the first instance. Before requesting a withdrawal and regarding financial, visa or other implications of a withdrawal, please contact the QM Advice and Counselling Service.

Results: these are made available on MySIS after the June and September meetings of the Subject Examination Boards.

Appeals: if you want to appeal against a decision which the Examination Board has made, either concerning your final degree classification, or a progression decision, please read the Academic Regulations first.

For further details about the official Queen Mary Appeals procedure, visit the Student Appeals, Complaints and Conduct Office website.