SEF Undergraduate Handbook 2025-26

Queen Mary will communicate with you in a variety of ways. Formal correspondence will be sent by post, and it is important that you keep Queen Mary up to date with your personal details and postal address. You can do this online via the MySIS student record system.

Most routine communications will be sent by email to your Queen Mary address. You are assigned a university email address when you enrol, and you are responsible for checking this account on a daily basis. All important notifications and updates will be sent to you by email first.

When writing an email, it is good practice to always include the correct salutation and to sign off properly, for example 'Dear (first name)' and 'Kind regards'. First names are normally used for SEF staff. It is also advisable to set up an auto signature that includes your name and your nine-digit QMUL ID number. This will also make it easier for staff to look up your details and respond to your query quickly.

You can access your QMUL email here.