1. Welcome

 To students beginning at Queen Mary University of London, we welcome you to the School of Economics and Finance. 

You have succeeded in gaining admission to one of the UK's best higher education institutions in the fields of economics and finance, and we hope that you will make the most of the opportunities that studying economics and finance at Queen Mary presents. 

To returning students, we welcome you back. While much of the information in this handbook is predominantly directed at new students, we hope that you will continue to find it useful.

One of the tasks of the staff is to help you to realise your academic potential, so that you can reach the highest possible levels of achievement. We also would like you to enjoy the learning experience as well as your extracurricular activities during your time at Queen Mary. 

This handbook is meant to inform you of the expectations we have of you, and what you can expect of us. Please read carefully and bookmark it on your computer so that you can refer to it when you need to.  

This handbook should be used together with the Academic Regulations and The Student Enquiry Centre.

This handbook provides information specific to the School of Economics and Finance, while the Student Enquiry Centre gives information common to all students at Queen Mary. The Academic Regulations provide detailed information on progression, award and classification requirements.

Nothing in this handbook overrides the Academic Regulations, which always take precedence.

We wish you a successful and enjoyable time at Queen Mary University of London. 

Accessibility: The information in this handbook is available in alternative formats. Please contact the UG Student Support Officer for assistance in obtaining an accessible copy. 

Disclaimers:

• The information in this handbook is correct as of September 2025. In the event of substantial amendments to the material, the School of Economics and Finance will inform you by email. 
• Queen Mary cannot accept responsibility for the accuracy or reliability of information given in third party publications or websites referred to in this handbook. 

1.1. Important dates

Semester A

• Welcome week: 15 to 19 September 2025
• Teaching: 22 September to 12 December 2025
• Reading week: 3 to 7 November 2025
• Bank holidays: 25 and 26 December 2025, 1 January 2026
• College Closure Dates: 25-31 December 2025, 1 and 2 January 2026
• Examination period: 8 to 23 January 2026

Semester B

• Teaching: 26 January to 17 April 2026 
• Reading week: 9 to 13 March 2026
• Bank holidays: 3 and 6 April, 4 and 25 May 2026
• Examination period: 7 May to 5 June 2026

Late summer resits

• Examination period: 3 to 14 August 2026

Deadlines for extenuating circumstances claims 

Key Queen Mary dates are available on the ARCS homepage and the University calendar. (For access as an Outlook calendar, please email: arcs-calendar@qmul.ac.uk.)

1.2. Facilities

The School of Economics and Finance is located on the third, fourth and fifth floors of the Graduate Centre on the Mile End campus.

The School’s postal address is: School of Economics and Finance, Queen Mary University of London, Mile End Road, London E1 4NS.

School Administration Office: Graduate Centre 306

The student enquiries counter will be open from 9.30am to 4.30pm, Monday to Friday. The Undergraduate Professional Services Team are based here and will be able to help you with any queries about your degree programme.

SEF Computer Room: Graduate Centre 304

This PC lab is exclusively for students from the School of Economics and Finance. You can book a desk in the PC labs here.

All PCs have specialist econometrics applications such as EViews and Matlab. There is a printing room next door.

Trading room: Graduate Centre 301 

This contains the Bloomberg trading terminals and is reserved for students from the School of Economics and Finance.

AskQM Frontline Enquiry Team: Ground Floor of iQ East Court 

The AskQM Frontline Enquiry Team can assist with general queries such as student documentation (e.g. student status letters), ID cards and bursaries.

Campus maps are available online here.

1.3. Key conctacts: Academic

1.4. Communication

Queen Mary will communicate with you in a variety of ways. Formal correspondence will be sent by post, and it is important that you keep Queen Mary up to date with your personal details and postal address. You can do this online via the MySIS student record system.

Most routine communications will be sent by email to your Queen Mary address. You are assigned a university email address when you enrol, and you are responsible for checking this account on a daily basis. All important notifications and updates will be sent to you by email first.

When writing an email, it is good practice to always include the correct salutation and to sign off properly, for example 'Dear (first name)' and 'Kind regards'. First names are normally used for SEF staff. It is also advisable to set up an auto signature that includes your name and your nine-digit QMUL ID number. This will also make it easier for staff to look up your details and respond to your query quickly.

You can access your QMUL email here.

1.5. Key contacts: Professional services

Professional services staff in SEF are based in the School's administrative office on the third floor of the Graduate Centre, which is open from 09:30am to 4:30pm from Monday to Friday. If staff are not working in the office, they are available to contact via email.

For all initial UG support inquiries, please contact the team via AskQM.
 

To book a careers appointment, please call 020 7882 8533 or email: careers@qmul.ac.uk. 

1.6. Student ID Card

You will receive a Queen Mary photo-identity (ID) card when you arrive on campus and complete enrolment. This card is very important and must be carried at all times while on QMUL property. If you do not produce the card upon request and satisfy staff that it is yours by showing the photograph, then you may be removed from a building or from campus. Misuse of your card will lead to an investigation under the Student Discipline Policy.

You must have your ID card in your possession during all examinations, and must display it for inspection by invigilators. The card shows your student number, which must also appear on your examination script.

The ID card serves as your library card and as an access card for certain buildings and equipment (such as printers and photocopiers). Some buildings have security points at which you must show your card, and others require you to scan your card to release the doors.

Again, it is vital that you keep your card safe and with you at all times while on campus. If you lose your card, or if it is stolen, then you should contact the AskQM Frontline Enquiry Team for assistance in deactivating it and obtaining a new one. A fee is charged to replace lost ID Cards.

It is essential that Queen Mary holds up-to-date personal details for all students. You can update your address and contact details using MySIS, but a change in name must be done in person with the AskQM Frontline Enquiry Team (with accompanying documentation). You can find out more information via our webpage here: Guidance on student names - Registry Services. 

1.7. QMplus

QMplus is Queen Mary’s online learning platform. It can be accessed here with the username and password you were given when you enrolled.

On QMplus there will be a course area for each of your modules, where your instructors will upload teaching materials and post video recordings of lectures. You can also view your timetable via the MyTimetable link on QMplus.

The UG Info Zone contains a range of useful information for students in the School of Economics and Finance.

1.8. Safety/Emergencies

Fire Safety

You should familiarise yourself with emergency procedures for all areas in which you study or work, noting the location of emergency exits, assembly points and equipment. On hearing a fire alarm in a QMUL building, you should immediately leave through the nearest emergency exit, unless redirected by a Fire Marshal. Do not go to any other part of the building for any reason. Proceed to the designated emergency assembly area and report to the Fire Marshal. Do not leave the assembly area or re-enter the building until instructed to do so. Failure to follow these procedures may lead to disciplinary action.

Tampering with fire alarms or fire-fighting equipment is a serious offence, and disciplinary action may be taken against any student responsible for this.

In an emergency, dial 3333 from any internal phone and clearly state the nature and location of the problem, your name, and the number you are calling from. If there is no internal phone available, call 999 and follow the normal procedure. You should ensure that corridors and doorways are not obstructed and that fire-fighting equipment is not removed from its station.

First aid assistance for minor accidents can be obtained by dialling 3333 from an internal phone, or 020 7882 3333 from any other telephone.

1.9. Personal information and data protection

Personal data collected during application to QMUL and at enrolment, such as contact details and information about your background, is held in secure systems such as MySIS. It is important that you keep this information accurate and up-to-date.

During your studies (and after you graduate) QMUL will collect additional information about you, including work you submit for assessment in the course of your studies. Staff may occasionally wish to use anonymised student work for instructional purposes. We hope that you will be willing to support your fellow students by allowing this, but you may choose to opt out by contacting the School's administrative office.

Note also that markers of engagement are monitored to help support students. If you have a discussion with your academic advisor or other support services, then notes may be kept and shared with appropriate parties within the University.

We will ensure that all personal data is held securely and is not disclosed to third parties without your consent, unless disclosure is mandated by law (for example, as part of QMUL's annual submission to the Higher Education Statistics Agency).

The University is required to collect details of our students’ ethnicities and disabilities, in order to monitor the success of policies to ensure equal opportunities in education. This information is kept confidential and helps us to provide you with support and information on relevant facilities and services.

When you enrol at QMUL you will be shown a privacy notice about the purposes for which we use your personal data and to whom we may disclose it when required. You must read this notice carefully.

All personal data is maintained in accordance with data protection legislation. More information is available here, or by contacting the University’s Data Protection Officer by email at: data-protection@qmul.ac.uk.

2. School Procedures

 Please read this section very carefully. It contains information about expectations for your conduct and engagement, as well as rules for attendance, deregistration, extenuating circumstances claims, programme changes, and withdrawal from the University.

2.1. MySIS

MySIS is the website you use to pre-enrol and is a portal to your student record. It shows your personal details, such as your addresses and finance information, as well as your overall module results.

It is accessed at https://mysis.qmul.ac.uk using the username and password you were given when you enrolled.

2.2. Module organisation

All modules will be delivered as a blend of online material, a weekly live lecture on campus, and weekly small group classes.

Each week you will also be expected to engage with material and exercises posted on each module's QMplus page, which you can work through at your own pace, alongside the scheduled live activities. This online material will deliver the core module content. It is important that you follow this on a weekly basis so that you are able to participate in your live teaching activities.

The weekly live lecture activity with the module organiser will provide you with the opportunity for live interaction with the module organiser and other students on the module. Attendance at lectures is compulsory and your attendance will be monitored. Lecture sessions will be recorded and made available to watch on QMplus.

Classes will be held on campus in groups of up to 35 students.

Your class teacher may be the lecturer or another member of staff. The purpose of the classes is to follow up the lectures with discussion and to provide an opportunity to work through exercises or other module material. Attendance at these sessions is compulsory and they will not be recorded.

A few final year modules may have a single 3-hour lecture/seminar combined session instead of seperate lecture and class activities. These sessions will be recorded and made available on QMplus.

Both the lecturer and your class teacher will hold office hours and will be able to help you with any aspect of the module material. You can check the office hours on the module’s QMplus area.

2.3. Timetable

Lectures start in the first full week of term and classes start the  following week. You can access your individual timetable  via QMplus or on the Queen Mary mobile app. Please check this regularly as teaching arrangements sometimes have to be changed.

If you wish to change your allocated class or lecture time you will need to follow the Timetable Change Request process as outlined in the UG Info Zone. 

2.4. Student conduct

The Student Discipline Policy applies to any actions of misconduct whether it takes place on or off Queen Mary premises. The Code also applies to actions that are electronic and occur via electronic means such as (but not limited to) the internet, email, social media sites, chat rooms or text messages. 

We expect that during lectures and classes you will conduct yourself professionally and with respect towards your peers and Queen Mary staff.

As set out in the School of Economics and Finance Discipline Policy, disruptive behaviour of any sort, including conversing or using mobile phones, tablets or laptops for non-academic reasons such as checking email or listening to music, will not be tolerated.

Students who do not cooperate with this policy will be asked to remove themselves from the lecture or class, and will be referred for disciplinary action.

Students arriving/logging onto a session more than fifteen minutes late to a lecture or class will not be permitted to enter, although if there is a designated break in a lecture students may be permitted to join at this time.

Student expectations of the standards and quality of online teaching should match those of face-to-face delivery, as reflected in our Code of Conduct for our Learning Activities.  

In support of its values, Queen Mary takes a zero tolerance approach to all forms of behaviour from staff, students or visitors that might violate the dignity of others. Zero tolerance means that Queen Mary will never tolerate, condone or ignore bullying, harassment or hate crime of any kind. More information on the Zero Tolerance campaign can be found here: www.qmul.ac.uk/zerotolerance.

Report + Support: tackling harassment, sex-based violence and hate crime

Queen Mary is committed to creating an environment for work and study where staff and students are treated with dignity and respect.  We have no place for bullying, harassment and hate. We recognise that these behaviours can take many forms.  Any allegation of harassment, hate crime, bullying or victimisation will be treated seriously, regardless of the seniority of those involved, and anyone found to have behaved unacceptably may be the subject of disciplinary action subject to the processes detailed in the relevant Queen Mary policies.

Report + Support is our secure online platform for anyone at Queen Mary to report harassment, gender-based violence or hate crime, and find out about support options. If you have experienced or witnessed any form of bullying, harassment, violence or hate crime, please see reportandsupport.qmul.ac.uk. 

All members of Queen Mary have a collective responsibility to: encourage a culture of dignity and respect; to treat others fairly, with courtesy and consideration; and to challenge inappropriate behaviour when it is safe to do so. More information can be found here: https://reportandsupport.qmul.ac.uk/campaigns/our-commitment.

2.5. Expectations

2.6. Independent study

University study is not just about learning a set of facts which have been dictated to you and then repeating them back in an exam. It is a process for which you take responsibility, and should equip you with several important skills:

• The ability to evaluate data and arguments critically and to form your own opinions about them.
• The ability to present your work to an audience, which you will have a chance to practice in many of our modules.
• The ability to argue your case effectively, both orally and in writing.
• The ability to understand and to formulate mathematical and statistical arguments.

To equip you with these skills we use a variety of teaching methods, but we also emphasise the importance of independent study. You will have up to 12 hours of lectures and classes per week. The remainder of the time you should use for your own study, and should plan to do the following:

• Complete and understand the exercises set in your modules.
• Complete the assigned readings.
• Follow up in more depth the ideas, issues, or techniques that interest you.
• Be self-aware: Do not simply cover masses of material without evaluating whether or not you are taking it in.

2.7. Attendance

You are  expected to attend all scheduled taught sessions including  lectures, classes, group work and other events associated with your modules and programme of study. You are also expected to engage with the material provided on QMplus each week for your modules and engagement with these materials will be monitored. 

Class and lecture attendance is compulsory.  This is monitored using the Campus M attendance monitoring system. To use the system you will need to either download the QMUL App from the Apple Store or Google Play or access it by the online web form. During your class, your class teacher will either mark attendance themselves directly into the Campus M system or they will give you a unique code which you will need to enter in the “record my attendance” tile of either the QMUL app or the web form. There will be a different code issued each week for each class.

As a one-off for good reason such as illness or a job interview, you can attend a different class. You can view the full timetable for each module online at https://timetables.qmul.ac.uk/default.aspx. For future weeks, you must attend the allocated class on your timetable.

You will only be able to mark yourself as present in the Campus M app if you attend the class that you have been allocated to on your student timetable. If you attend a different class as a one-off event you will need to contact the SEF PS team via AskQM to have your attendance recorded.

If you are unable to attend your classes, please inform us via AskQM as soon as possible about your situation.

2.8. Student engagement policy

The Undergraduate School of Economics and Finance has the Engagement Monitoring Plan that outlines our approach to monitoring student engagement. This framework is designed to ensure that all students are supported in maintaining consistent participation and academic progress, and is aligned with the following University policies and guidance:

• QMUL Learner Engagement Policy
• QMUL Education and Student Experience Enabling Plan
• Enhancing Support for Students’ Fitness to Study

The Engagement Monitoring Plan:

• Sets out the key indicators used to assess student engagement
• Defines the minimum engagement threshold expected across all learning activities
• Details the process for addressing instances of non-engagement
• Ensures that engagement monitoring is fair, inclusive, and responsive to individual student needs

Students are expected to familiarise themselves with this plan, attached below, and to engage fully with all scheduled teaching and learning activities in accordance with the Engagement Monitoring Plan. In line with the Non-Engagement Process & Outcomes set out in the Student Engagement Monitoring Plan, students who remain disengaged from their studies may be de-registered from their programme of studies.

2.9. Tuition fee deregistration

When you enrol or re-enrol at the start of each academic year you agree to Queen Mary’s Tuition Fee Regulations, https://www.qmul.ac.uk/tuition-fee-regulations/, which set the deadlines for paying tuition fees. Failure to pay your tuition fees by these deadlines may lead to your deregistration from your programme of study, under College Ordinance C3.

If you are having trouble paying fees, you should make both your Advisor and the tuition fee office aware of the situation as soon as possible. In some circumstances Queen Mary can be flexible regarding the scheduling of payments.

2.10. Changing your programme of study

2.11. Religious observance and study

Queen Mary is a diverse community of over 30,000 students and staff. With a variety of faiths and beliefs represented on campus, we are committed to tolerance, understanding and co-operation, as well as to ensuring as far as possible that our policies are consistent across all needs. Many religions and beliefs require their members to pray at specific times during the day, or have special festivals or spiritual observance days. We recognise therefore that students at Queen Mary often strike a balance between their educational and religious commitments.

One of Queen Mary’s fundamental aims is to provide an education that is judged internationally to be of the highest quality. It would be both impractical and inconsistent with our aims as a university to suspend teaching for reasons of religious observance, but we will accommodate students’ religious commitments where we reasonably can do so. This may include providing learning materials (potentially including QReview recordings) online and permitting students to attend classes at different times where there is availability.

Students are expected to stay engaged and up-to-date with their studies throughout their time at Queen Mary. Schools and Institutes should make their expectations for attendance and submission of coursework clear to students at the beginning of their studies, and students should inform themselves beforehand about the potential implications of missing learning and teaching activities. Students must also inform their School or Institute beforehand if they intend to miss any teaching. We will take religious commitments into reasonable account when reviewing students attendance, but we expect students to plan their studies so that they can submit coursework on time.

You will be asked in advance of each semester and exam period if there are strict religious reasons that will affect your ability to sit in-person assessments on specific dates - you will be emailed an online form to complete. Where possible, we will avoid scheduling in-person assessments on these dates. 

2.12. Extenuating circumstances

Queen Mary’s Extenuating Circumstances Policy is available on the Policy Zone webpage. All students are required to familiarise themselves with this policy and to engage with the procedures outlined therein in good faith and with respect.

In addition, the University has published Extenuating Circumstances: a Guide for Students. This guide provides step-by-step instructions for undergraduate students on how to submit an application and should serve as the primary point of reference when making a claim.

Students with queries regarding the process should contact the Undergraduate Student Support Officer. Enquiries may be made in person during School office opening hours (3rd floor, Graduate Centre, 09:30–16:30) or online via AskQM.

2.13. Interruption of studies

It is possible to interrupt your studies on the grounds of illness or other good cause for a maximum of two years in total.

If you are considering interrupting, you should first meet with your Advisor or the Senior Tutor to discuss your circumstances. They may be able to offer advice and support that would enable you to continue with your programme. If you do want to request an interruption, you can then complete an interruption form. You will normally be asked to submit evidence with your form, such as a medical letter.

Interrupting your studies means that although you remain registered with Queen Mary, you cease to be an enrolled student. This has consequences for your student status, funding and tuition fees, and for your right to remain in the UK if you are an international student. The Advice and Counselling service offers specialist, confidential advice on all of these matters. They offer useful written guides on their website. For more information and to book an appointment see here.

Please note that the Registry deadlines for both forms to be signed off by students are 7 January 2026 and 6 May 2026 (students who submit forms after these dates will remain registered for examinations in either the January or May examination periods and failure to attend will result in marks of 0 being entered and being used towards progression and award outcomes). 

When returning from interruption you may be asked to provide a fit-to-study letter from your GP or other professional so we know you are ready to resume your studies. If you cannot provide this or if it is not satisfactory, you may not be permitted to re-enrol.

2.14. Withdrawal

If you are considering withdrawing from your programme, you should first meet with your Advisor or the Senior Tutor to discuss your circumstances. They may be able to offer advice and support that would enable you to continue with your degree, or it may be appropriate to interrupt your studies instead (see section 2.14).

The Advice and Counselling service have some useful written guides which explore the implications of withdrawal on their website.

If you do need to go ahead and withdraw from Queen Mary, you need to complete a Withdrawal form.

Please note that the Registry deadlines for both forms to be signed off by students are 7 January 2026 and 6 May 2026 (students who sign forms after these dates will remain registered for examinations in either the January or May examination periods and failure to attend will result in marks of 0 being entered and being used towards progression and award outcomes). 

3. Student support and representation

SEF is committed to ensuring that students feel supported throughout their studies, and have ample opportunity to offer constructive feedback to improve the student experience. 

3.1. Director of Student Experience

The Director of Student Experience is an academic staff member who oversees the advisory process within the School, organises the welcome week programme and acts as a key point of contact for any pastoral or academic issues you may encounter during your studies.

The Director of Student Experience’s main responsibilities include:

• To provide overall supervision of the advisory process for undergraduate students, including the system of Advisor meetings.
• To review students’ academic performance and coordinate with Advisors to provide academic support to any student in need.
• To act as a second port of call in case the Advisor is not immediately able to address the advisee’s concerns.
• To oversee the monitoring of class attendance by undergraduate students in accordance with the Student Engagement Monitoring Plan, and, when necessary, to make investigations, issue warnings, and take disciplinary actions. 
• To oversee the module registration system and programme planning sessions, liaising where necessary with other Schools and the Academic Registry.
• To provide advice to students with particular assessment access arrangements.
• To organise and coordinate the Welcome Week programme.
• To chair the Undergraduate Students Committee.
• To chair the Student Voice Committee.
• To regularly meet with student reps to discuss any ongoing issue so that the School can rapidly intervene and take any action where required.

3.2. Advisors

An Advisor will be assigned to you during Welcome Week and usually they will remain your Advisor for the duration of your studies with us. The Advisor is an academic member of staff whose tasks include giving advice on module selection and extenuating circumstances applications as well as overseeing a student’s progress more generally.

You can find the name and email address of your Advisor under the ‘My Details’ section of your MySIS page. In case you have not been assigned an Advisor, please contact the Undergraduate Student Support Officer. All Advisors will hold weekly office hours that you are welcome to attend. You can find office hours and staff contact details here. 

Your Advisor is your first and continuing point of contact with the academic staff, and making contact with them at an early stage is very important. All students will be invited to meet with their Advisor during the academic year as an opportunity to reflect on performance and to discuss progress. 

Please feel free to consult with your Advisor on any matter, whether academic or otherwise. They will try to assist you with problems that may arise, and will communicate relevant information as necessary (and subject to requirements of confidentiality) to other members of staff. It is essential that you keep your advisors informed as to your progress and any difficulties that you may encounter during your studies. Only with this information can your Advisor act in your best interests.

Advisors will normally provide letters of reference for their advisees when appropriate, and for final year students, can give an indication of what degree class might be expected or could be achieved. You can find information about the type of support you should expect from your Academic Advisor here. 

In case you find that you are unable to contact your Advisor about an urgent matter, the School office or our Senior Tutor may be able to help.

3.3. Getting Help

If you encounter any difficulties, we hope it will be possible to resolve them before they interfere with your studies.

The sorts of problems that can arise include the following:

• Problems understanding module material: In the event of such difficulties, see your class teacher in the first instance, then the module organiser, and then your Advisor. You are also welcome to make use of the Maths and Statistics support classes that run weekly and the Peer Assisted Study Support sessions (see section on academic support).
• Financial problems: If you are having difficulties paying your tuition fees please let someone from the School know as soon as possible. In some circumstances Queen Mary can be flexible regarding the scheduling of payments. If you are struggling with living costs or have had an unforeseen cost that has affected your finances, you can apply for the Financial Assistance Fund here: Financial assistance fund - Registry Services.
• Major welfare problems: If you are affected by personal problems (e.g., poor health, lack of suitable housing, family difficulties, or bereavement) that interfere with your work, you should let us know by contacting your Advisor, the Director of Student Engagement and the Undergraduate Student Support Officer.
• If the problem is a serious one that has affected your performance, then it can potentially be taken into account through extenuating circumstances. However, under Queen Mary regulations any such extenuating circumstances must be properly declared and documented, so it is important that you let us know if you are experiencing problems.
• Visa or immigration-based problems: Queen Mary’s Advice and Counselling Service are fully trained to advise on any matters relating to visas or immigration compliance. If you have any concerns relating to this, please do speak to them.
• General problems: Other problems, both large and small, can arise from time to time. The School office can try to help resolve these, otherwise they can advise you on where to go for further assistance.

A number of general resources are available for students experiencing difficulties:

Advice and Counselling Services

The Advice and Counselling Service offers confidential, professional support services to all Queen Mary students. We have helpful advice and guidance for financial, immigration and other practical issues as well as emotional and mental health support on our website (welfare.qmul.ac.uk). You will also find information there about our services and contact details.

Financial, Immigration and Welfare Advice

Our Welfare Advisers can advise you on solutions and options relating to financial, immigration, practical and welfare issues. We provide specialist advice and support on all aspects of student finance (loans, grants, bursaries), hardship funds and welfare benefits. We can help you plan your budget and find out how to reduce your spending. If you are an international student we can advise you on your immigration rights. We can advocate on your behalf if you need help resolving an issue, for example with Student Finance England or the UK Home Office.

Counselling

Life can seem like a struggle at times, and it is normal to sometimes feel a bit low or anxious. Sometimes, though, emotional and psychological issues can become too challenging, and may have a negative effect on your studies and well-being. Our Counsellors can help you to make sense of difficult experiences and feelings by providing the opportunity to think and talk reflectively, which can bring relief and meaningful changes.

The first step is meeting confidentially with one of our Counsellors to discuss what type of support might be most useful to you. This might be short term counselling, group therapy, cognitive behavioural therapy or a referral for longer term support or specialist services outside Queen Mary  / in the NHS. For many students, just one or two sessions can really help. Our Counsellors are all highly experienced in working with students, and all types of issues.

Mental Health

We also have a mental health team who can advise and support you to manage a mental health condition while you are studying at Queen Mary. Our Mental Health advisers can advise you about the local NHS and other support services available in Tower Hamlets and the neighbouring boroughs as well as offering a range of interventions to help you manage your mental health.  

Contacting the Advice and Counselling Services 

For more information about available services and contact details please visit the Advice and Counselling Service’s website:

www.welfare.qmul.ac.uk

Contact us - Advice and Counselling Service

Bursaries, Grants and Scholarships

Student Loans

If you have applied for funds from Student Finance then you will receive the first instalment once you have enrolled fully for the academic year. If your payments do not arrive and you cannot remedy the problem with Student Finance yourself, please contact the AskQM Frontline Enquiry Team. They will be able to assess for any actions needed by Queen Mary and advise you of the next steps.

Bursaries

Queen Mary Bursaries are assessed using the household income information provided to us from Student Finance.

If you do not wish to take out student funding, such as loans, but still wish to be assessed for a Queen Mary Bursary you will still need to apply for a household income assessment, full details on how to do this are on the Advice and Counselling Service website.

Full details of the Queen Mary Bursary, including eligibility, amounts and payment dates can be found here. Email: bursaries@qmul.ac.uk.

Queen Mary Financial Assistance Fund

If you have exceptional or unforeseen costs or you are in financial hardship you could be eligible for help from the Financial Assistance Fund.  The fund is there to help any eligible student who has a particular financial need but we cannot meet every application we receive and we cannot always meet all of the costs that you might apply for. Full details, guidance and an application form can be found here.

3.4. Student representation

Your views are important to the School and Queen Mary. There are a variety of ways in which you can tell us what you think and share your ideas for improvements. Student representatives, elected by fellow students, also speak on behalf of the student body at the School, Faculty and Queen Mary-wide level via various committees, groups and meetings. More information can be found here: Your voice - MyQMUL.

The School holds a Student Voice Committee (SVC) twice per semester, whose membership comprises the Director of Undergraduate Studies, the Senior Tutor, the Undergraduate Student Support Officer, and at least one undergraduate from each year of study on each programme within the School. The Head of School also attends when necessary. The committee advises the School and considers matters relating to the content and organisation of modules, School and Queen Mary facilities, social activities, and provisions for student welfare including the advising system.

Student representatives, or ‘Course Reps’, on the SVC are chosen first by election and then students are asked to volunteer for any remaining positions. The successful functioning of the committee depends on active student involvement, so please do consider standing as a candidate. Elections are carried out by the Students Union in October, and further information is available on the SU website.

Information regarding SVC meetings and the contact details of student representatives is posted online in the UG Info Zone on QMplus.

Past SVC minutes can be found at:

Section: Student Voice | UG INFO ZONE - Economics and Finance - 2025/26 | MyQMUL

National Student Survey

All final-year undergraduate students at UK institutions take part in the National Student Survey (NSS). The NSS is a nationally recognised annual survey of mostly final-year undergraduates in the UK. The survey gives you an opportunity to give your opinions on what you liked about your time at Queen Mary, as well as things that you feel could have been improved.

If you are a finalist, you will usually be contacted by email early in the spring term. Please do complete the NSS, and fill it in honestly.

The NSS results are made publicly available to help prospective students make informed decisions of where and what to study. Queen Mary and the Students’ Union will also use the data to identify areas of strengths and weaknesses to help effect change, and bring about enhancements to improve the student experience for future generations of students. Data from previous surveys are available on Unistats.

Module Experience Surveys

What are Module Experience surveys?

Module Experience surveys allow you to give your experiences directly to your teacher who is normally the Module Organiser. You complete a survey for each module you take once you’ve finished it, normally at the end of the semester.

 The surveys are completed on a platform called Evasys and you can access all the surveys open to you using your Queen Mary login details. Once the survey window is closed your Module Organiser is expected to respond to your feedback by email within fifteen working days.

 Access the Evasys dashboard. 

 Your responses are confidential. Members of staff who receive your feedback will not be able to identify you. More information on confidentiality of these surveys and where that may not apply can be found on MyQMUL.

 Why should you complete the surveys?

 Module Organisers receive the results and comments from surveys as soon as they close. This feedback can help them make changes to how the module is taught next time. If something was amazing or didn’t work so well your voice helps improve it for other students on your course. Your teachers care about doing a good job so honest, constructive feedback helps them understand what worked and what could be better.

 How you should give your feedback?

Please provide feedback in line with Queen Mary’s values of inclusivity, integrity and accountability.

Remember: This feedback will go directly to your Module Organiser, so you should use constructive language when giving feedback. Focus on:

·       what worked

·       how could things improve.

When giving feedback, reference specific experiences or examples, this helps staff understand the context and take meaningful action.

Where does your feedback go?

Your Module Organiser will receive your classes’ responses in the first instance and you will be sent their feedback via email.

Your Module Organiser then discusses your feedback with your course/programme director before your School/Institute reviews the results of all the modules running that semester. Around the same time your Student Voice Committee should also be able to discuss results with staff in your School/Institute.

3.5. Academic Support

Academic staff and office hours

The module organisers and class teachers for your modules are there to help if you find that you are struggling with any of the academic content on the module. The best way to approach this is to try to complete the given task or problem set and take your work along with you for advice and feedback.

Normally, all academic staff members will hold weekly office hours. The best place to find this information will be on the relevant QMplus module page but you can also find more information regarding staff contact details and office hours on the website at www.qmul.ac.uk/sef/people.

Maths support classes

The School of Economics and Finance runs two weekly drop-in support sessions each semester, one for mathematics and one for statistics. The sessions are intended as a supplementary level of support alongside the first year modules Mathematical Methods for Economics and Finance and Statistical Methods in Economics. Although predominantly intended for year 1 students, year 2 and 3 students are also welcome to use the sessions if struggling with particular relevant content.

The time and day of the sessions will be advertised at the beginning of each term via email and will be posted on the relevant module pages on QMplus.

Peer Assisted Study Support (PASS)

PASS is a course-based mentoring scheme, run for you by other students. As a first or second year student (Mentee), you’ll have the opportunity to discuss study-related problems and get general advice from higher-year undergraduate students (Mentors or Student Organisers) in their subject. Each subject Mentor has a very useful perspective to offer the Mentees. PASS is a valuable and complementary addition to the wide range of more formal teaching and support offered to you and also allows you to build your social circle and meet lots of new people with similar interests.

The dates of the PASS sessions will be advertised on the PASS QM Plus page at the beginning of each semester. Second and third year students will have the opportunity to apply as Mentors and Student Organisers.

3.6. Careers advice and work experience

4. Assessment

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4.1. Assessment types

Most modules in the School are assessed with:

• One or more coursework components that count for a smaller percentage of the overall module mark.
• A final examination or written assessment which counts for the remainder of your module mark.

Coursework is an assessment that takes place during the module. This could include in-class tests, presentations, essays, reports, quizzes on QMplus, homework, groupwork etc.

Engaging with coursework will give you an understanding of your progress with the module and you will receive constructive feedback that will help improve your performance further. You will also be exposed to various types of coursework to help you develop a range of transferrable skills such as presentation skills, writing skills, time management skills, project management skills and research skills.

At the start of each semester make sure you have a clear understanding of each module’s coursework so that you can organise your schedule.

Examinations take place during the Queen Mary examination periods at the end of Semester A (January), the end of Semester B (May/June) and in the late summer period (August). All examinations for undergraduate modules in the School of Economics and Finance take place in person, on campus, and have a duration of 2 hours. Final written assessments are normally due on the first day of the examination period and are uploaded onto QMplus. 

4.2. Submission of written work and late submission policy

All written work is submitted on QMplus. This includes reports, group projects, homework exercises and final assignments.    

This video shows how to submit an assignment through QMplus. 

For group work, one member of the group should submit the work, and all members of the group will be able to view it. 

Deadline extensions

Submission of an incorrect version of an assessment

If you submit an “incorrect” version of an assessment (for example a blank, draft, incomplete, or corrupted file), you may not resubmit it after the submission deadline has passed. Under the fit to sit policy, the submission counts as an official attempt and will be marked in the normal way. 

4.3. Word count policy

If there is a penalty for exceeding the word limit for a particular piece of assessment, you will be made aware of this in advance in the module syllabus or on QMplus.

There is no fixed penalty for submissions that are under the specified word length. In these cases, you will either have displayed skill in covering the material concisely, or else have failed to fully address the material. In either situation the normal marking conventions will take this into account.

4.4. Examinations

Exam timetable

Examinations for your semester A modules will take place in January, and examinations for your semester B modules will take place in May/June. Resit and first sit exams take place in August. 

Your individual examination timetable will be published on MySIS before each examination period. 

Exam period dates and timetable publication dates are listed on the Queen Mary website. 

You must check your timetable carefully and flag any issues via AskQM. The timetable is produced centrally, and it is not possible to re-arrange examinations.

All Economics and Finance undergraduate examinations will take place in person on campus, and have a duration of 2 hours. 

Exam papers from the past three years can be found on QMplus in the UG Info Zone.

Exam arrangements

You should read the Queen Mary examination information for students carefully. This includes detailed guidance to help you prepare, including things to consider before you arrive and rules for what is permitted once you enter the venue.

In particular, please note the following:

•  It is your responsibility to check the date, time and location of your exams and to arrive in good time.  
• You will need your student ID card to take your exams. If you have lost your student card, you can get a replacement from the AskQM Frontline Team. You must place the card on your desk during each exam.
• You must ensure that your phone is switched off and no alarms are set. You must not have your phone on your person so make sure you do not have it in your pocket. Mobile phones, smart watches and other electronic devices must be turned off and left in bags or placed on the floor. If your phone is found on you or sounds during the exam, you may be investigated for suspected Academic Misconduct.
• Ensure you have no notes on your person, in your pockets or in your pencil case. If you are found to have unauthorised material with you during an examination, you will be investigated for Academic Misconduct.

Calculators

For each exam, it is your individual responsibility to check whether the use of a calculator is permitted.

If a calculator is permitted, unless you are informed otherwise, it must be non programmable. 

• Programmable calculators are heavier, may have a larger screen and may have a charging port or memory card slot.
• Non-programmable calculators are lighter and have less functions. They do not have the capability to store text, or an internet connection.

Programmable calculators are not allowed during any exam unless explicitly stated on the front of your question paper and will be confiscated.

You cannot use a programmable calculator on ‘exam mode’ or with the memory wiped.

An invigilator will check your calculator during the assessment. If your device is not permitted, it will be confiscated and this will be taken forward as Academic Misconduct.

You are responsible for ensuring that your calculator is in working order.

On your assessment script, you must state clearly the model of any calculator used.

Non-programmable calculators are available to borrow from the Economics & Finance school office, Graduate Centre 306.

Fit to sit policy 

Queen Mary operates a strict fit to sit policy. This means that if you sit an exam, you are declaring yourself fit to do so. If you do not feel you are well enough to attend an invigilated exam then you should not attend and should submit a claim for extenuating circumstances instead. If you do sit the exam, the mark you obtain will normally stand.

4.5. Marking criteria and scale

We assess coursework and examinations on a variety of criteria, and each module will have its own specific set (outlined in the module syllabus). Here are some general criteria that are common to all modules. 

4.6. Preparation of written work

You may be assigned essays or other written coursework. These should be well structured and should present an argument that is clear, logical, and coherent. A typical structure might be as follows. (“Discuss economic forces that could have led to the recent high price of oil.”)

• Section 1: Introduction. (“The price of oil has reached £X per barrel in recent months, having been £Y over the past few years.”)
• Section 2: The determination of prices. (“In a market, prices are determined by supply and demand. A rise in price could be due to an increase in demand, a fall in supply, or a combination of the two, with the extent of the price rise depending on the slopes of the supply and demand curves as shown in the diagram below...”)
• Section 3: Evidence on the relevant factors. (3a. “On the supply side...” 3b. “On the demand side...”)
• Section 4: Summary and conclusions. (“On balance, it appears that the recent rise in the price of oil is due to...”)

Headings and subheadings help to communicate structure to an essay. They should express concisely what is to come in the next section, and are not included to “break up” an essay but rather to integrate the different parts of your argument in the mind of the reader. These organisational devices are important and you should learn to use them effectively.

Your argument should develop logically, with later points following from earlier ones: If C is a consequence of B, which is in turn a consequence of A, then you should argue from A to B to C, not from A to C to B and not directly from A to C. This is equally important whether your argument is expressed in prose or in equations.

Prior to making an argument, whether verbal or mathematical, you should state what it is you are going to show. Be careful at this point not to lapse into empty generalities and vagueness, as this suggests that you do not understand what you are trying to accomplish.

When using mathematics, always define your symbols. Label graphs clearly and draw them large enough so that the reader can easily see what is being represented. In statistical work, always describe your data and reference its source.

Here are a few other questions to ask yourself when completing an assignment:

• Does my answer address the question?
• Is my answer supported by evidence (e.g., by published work, properly analysed data, or a correct mathematical argument)? When appropriate, supporting evidence or references can appear in a footnote or appendix, but it should not be absent.
• Is the evidence I’m presenting germane? (Some of it might be irrelevant to the question.)
• Are my examples well chosen?
• In quoting other work, am I being careful to avoid plagiarism?
• Is my writing repetitive? Am I repeating myself? Do I have a problem with repetition?
• Have I (or has someone else) proofread my work?
• Did I keep a copy of my work as a backup?

4.7. Turnitin

Turnitin is a web-based plagiarism prevention system used by most universities in the UK.

A Turnitin assignment is set up by a member of staff on QMplus. You then access this assignment online and upload your work before the due date.

Turnitin will analyse the submitted work to identify text matches with other sources and will compare the work against:

• the current and archived web;
• previously submitted work;
• books and journals.

 For each piece of submitted work Turnitin provides two things:

• A similarity index, which indicates the percentage of the submitted paper that Turnitin has identified as matching other sources.
• An originality report, which shows each of these matches in more detail, including the source(s) that Turnitin has found.

What work will be submitted to Turnitin?

All written assignments (e.g. reports, projects, and essays) will be submitted to Turnitin.

How we use the information provided by Turnitin:

• Only academic staff will make a judgement on whether plagiarism has occurred in a piece of work. An academic may interpret the originality report to help but Turnitin itself does not make this judgement.
• We do not use a threshold percentage to identify whether plagiarism has occurred and may review any originality report in detail.
• Turnitin will highlight matching text such as references, quotations, common phrases and data tables within work that has no plagiarism issues at all. Those interpreting Turnitin reports will discount such matches and so initial percentages are often irrelevant.
• Where it is suspected that plagiarism has occurred in a piece of work, the originality report may be submitted to the Head of School and possibly to an Assessment Offences Panel for further investigation.

Other things you should know:

• Turnitin stores a copy of most work submitted to it in its repository. This does not affect the ownership of or any copyright in the original work.
• Staff may configure a Turnitin assignment such that copies of submissions are not stored in its database. This will be done for all test-runs or any ‘dummy’ assignments used for training or demonstration purposes.
• Staff on your course will ensure that no commercially or otherwise sensitive documents are stored in Turnitin’s repository.
• You cannot opt out of having your work scanned by Turnitin, but if you believe that your work should be deleted after it is scanned you should contact your lecturer.

4.8. Plagiarism and referencing

Queen Mary defines plagiarism as: “Presenting someone else’s work as your own, irrespective of intention. Close paraphrasing, copying from the work of another person, including another student, using the ideas of another person without proper acknowledgement or repeating work you have previously submitted – at Queen Mary or at another institution - without properly referencing yourself (known as ‘self plagiarism’) also constitutes plagiarism.”

Academic Misconduct Policy

Plagiarism is a serious offence and all students suspected of plagiarism will be subject to an investigation. If found guilty, penalties can include failure of the module to suspension or permanent withdrawal from Queen Mary.

It is your responsibility to ensure that you understand plagiarism and how to avoid it. The recommendations below can help you in avoiding plagiarism.

• Be sure to record your sources when taking notes, and to cite these if you use ideas or, especially, quotations from the original source. Be particularly careful if you are cutting and pasting information between two documents, and ensure that references are not lost in the process.
• Be sensible in referencing ideas – commonly held views that are generally accepted do not always require acknowledgment to particular sources. However, it is best to be safe to avoid plagiarism.
• Be particularly careful with quotations and paraphrasing.
• Be aware that technology, such as Turnitin, is now available at Queen Mary and elsewhere that can automatically detect plagiarism.
• Ensure that all works used are referenced appropriately in the text of your work and fully credited in your bibliography.

If in doubt, ask for further guidance from your Advisor or module organiser.

You should format a short quotation like this: “Productivity isn’t everything, but in the long run it is almost everything” (Krugman, 1994, p. 13).

Longer quotations can be presented as indented paragraphs (that is, with wider margins than the rest of the text), again with a full reference.

In the bibliography you should give information about the reference:

• For a book, the author’s name, title, publisher, date and place of publication.
• For an article in a journal or magazine, the author’s name, title, name of publication, volume number, and pages.

For example: Krugman, Paul (1994) The Age of Diminished Expectations, MIT Press, Cambridge.

If your source is secondary (that is, you are borrowing from one author a quote by another), you must indicate this and give the source you used as well as the original.

For example: “The economic problem of society is mainly one of adaptation to changes in particular circumstances of time and place.” (Hayek, 1945, p. 524, cited in Williamson, 1985).

4.9. Results and feedback

Final assessment and examination feedback

For final examinations and written assessments, provisional marks are released via MySIS in:

• Early March for Semester A modules 
• Late June for Semester B modules  
• Early September for late summer resits / first sits 

You will be given the following feedback on your final assessments, via QMplus.

• A breakdown of your exam marks by question for each module
• Feedback for each exam from the module organiser about the overall strengths and weaknesses demonstrated by the cohort, and suggestions for improvement that you can apply to future exams.
• Individual feedback on final written assessments.

Coursework feedback

Provisional  coursework  marks  (e.g. for in-class tests, quizzes, presentations, etc) are returned within 15 working days of the assessment taking place via QMplus. 

Feedback is provided through various means: individual written feedback, class discussion, group and/or individual online feedback, etc.

If you would like to discuss your performance or progress, module organisers and class teachers are available during office hours to meet with you (please note this may be an online meeting).

If you fail a piece of assessment, you are strongly encouraged to speak with the module organiser and your Advisor to get further feedback and to discuss the range of support available.

4.10. Examination results

Provisional examination and final written assessment results are returned to you a few weeks after the end of the examination period via MySIS. If you have any questions about your results, you should contact your Advisor in the first instance, who will be happy to speak with you and discuss your marks. Your Advisor can obtain additional feedback from the marker about your performance to discuss with you. 

Confirmed examination results are released once they have been approved by the Subject Examination Board, normally in July for semester A and B examinations and September for the late summer examinations.

The School has rigorous academic and quality control procedures when marking final assessments. All exams and final written assessments are double marked or moderated. When the marks are entered on to MySIS a further administrative check is carried out to ensure no mistakes have been made when inputting the data. A sample of the work is sent to an external examiner who moderates the School's assessment processes to ensure they are fair and consistent. 

4.11. Failed modules and resits

To pass a module, you need an overall module mark of at least 40.0. So it is possible to fail an exam or final piece of written assessment, but still pass the module overall if you have a high score for the coursework.

If you have passed a module, you can’t attempt the exam or final assessment again, for example to get a better mark.

If you fail any modules, you will be reassessed in the late summer examination period in August. There is no limit to the number of modules you can resit. However, you only get one resit opportunity for each module.

All resits must be taken at the next available opportunity. So, if you fail a module in one of the main examination periods, you must resit the module in the late summer examination period. If you don’t resit the module then, you won’t get another chance at a later date. The only exception is if you have accepted extenuating circumstances.

School of Economics and Finance modules normally use synoptic reassessment. This means that if you fail a module then the resit is normally a single piece of assessment worth 100%. 

All resits are capped at 40, which means this is the highest mark you can get.

If you fail a module you will automatically be registered for the late summer resit.

Resits are free of charge. The examination timetable is normally published in July and you will be able to access this on MySIS. For any modules which are reassessed with a final written assignment, this is normally due on the first day of the examination period, you will receive instructions via email and on QMplus.

We encourage you to try and pass all of your modules. To be awarded your degree you must pass at least 315 credits (as a combined total from all three years), so resitting and passing any failed modules  in year 1 and 2 will help you to achieve this and graduate on time.

For students who started in September 2022 or earlier: is particularly important to resit any failed core modules. Single honours students who fail more than one core module will only be eligible for an “Economic Studies” degree, instead of the degree title for which you are currently registered. Joint honours students who fail any core modules will only be eligible for an “Economic Studies” degree. Please see the programme structures section to check which modules are core for your degree.

4.12. Progression

You will take 120 credits each year (normally eight 15-credit modules).

• To progress from year 1 to year 2 you must pass at least 90 credits, with a minimum average mark of 40.0. 
  
  
• To progress from year 2 to final year, you must pass at least 90 credits of year 2 modules, and 195 credits across year 1 and 2, with a minimum weighted average mark of 40.0 (where year 1 is worth 10% and year 2 is worth 30%). 

You need to meet these requirements by September, having completed any first sits / resits in the late summer examination period.

If you have accepted Extenuating Circumstances for a final piece of assessment, you have not yet passed that module and the credits do not count towards your progression. 

If you do not meet the progression requirements by September, this would normally mark the end of your studies at Queen Mary. It is only possible to retake a year in exceptional circumstances.

If you do not meet the progression requirements by September but still have resit or first sit attempts available for some assessments, and you could meet the progression requirements if you passed these modules, then you would normally ‘resit out of attendance’ in the following academic year. This means you do not attend any teaching, and just complete any remaining first sit or resit assessments. 

4.13. Degree classification

To be awarded your degree, you must:

• Pass modules to a minimum value of 315 credits.
• Pass modules to a minimum value of 90 credits at level 6.
• Obtain a minimum weighted average mark of 40%

Your degree classification is based on your Classification Mark. This is a weighted average of all 360 credits taken during your degree. Modules taken in year 1 are worth 10%, modules taken in year 2 are worth 30%, and modules taken in your final year are worth 60%.

If you are on a four-year “with a year abroad” programme, you must pass the year abroad but no grade is awarded and it does not count towards the Classification Mark. Similarly, if you are on a four-year course 'with a year in industry' you must pass the placement year but no grade is awarded and it does not count towards the Classification Mark. 

If you spend a semester abroad as part of a three year degree, you receive full academic credit for the modules taken abroad and these count towards the Classification Mark. Your marks from overseas will be converted into Queen Mary equivalent marks before inclusion in the Classification Mark calculation.

Your degree classification is awarded as follows:

4.14. Borderline policy

The borderline classification policy is used to recommend a higher classification where the following conditions are met: 

• Each student with a Classification Mark within 1.5 per cent of a borderline (except at the pass/fail border) is determined to fall within the ‘zone of consideration’ and will be considered as a possible case for application of the borderline policy; 
  
  
• A student falling within the zone of consideration and with at least half of their final year credits with marks at the level of the upper classification (or higher), will be raised to the higher classification. 

4.15. Graduation

Your graduation ceremony will normally take place in mid/late July. The date is advertised on the Graduation webpages and you can find information here about booking tickets, hiring your gown and what happens on the day.

If you are unable to graduate in July, there is also a ceremony in December/January.

4.16. Prizes

The allocations and nominations for prizes are agreed by the Subject Examination Board in June each year. The School prizes are as follows:

The Coddington Prize for improvement in first-year mathematics and statistics. Alan Coddington was among the initial group of lecturers to be appointed to the newly created Department of Economics in 1966, and he was subsequently a professor in the Department of Economics from 1978 until his death in 1982. Among his duties in 1966 was the teaching of the first year quantitative methods module. One of his students in that year, impressed by the skill and humour which he brought to the task, has established a prize of £100 in his memory to be awarded to the student showing the greatest improvement during their first year in quantitative modules.

The Krystyna Renner Prize for second-year achievement. This prize was established by Mark Renner in 1994 in memory of his mother, and is awarded to a second year student on the basis of both effort and performance, with first preference being given to students on the Economics and Politics programme.

The Kieran Dhaliwal Prize for a second year student based on a combination of academic merit and charity work. Kieran Dhaliwal was a student who had just started his third year when tragically killed in a road traffic accident. This prize is awarded in his memory and was first awarded in 2015.

The Corry Prize for economics projects. Bernard Corry was a professor in the Department of Economics from 1966 until his retirement in 1996, and died in January 2001. He was always a strong advocate of projects, and to mark his many contributions to the Department of Economics, and the economics profession in the UK, his colleagues established an annual prize for the best project. The first award of this prize was made in 1997.

There are also a number of Queen Mary-wide prizes, funded from a variety of sources. These are allocated among Schools on the basis of student numbers. In recent years the School of Economics and Finance has had approximately five awards at our disposal, and these are normally made to final year students on the basis of overall examination performance.

4.17. Academic appeals

An academic appeal is a request to review a decision about progression, assessment or award.

Before you submit an academic appeal, you should always contact the school about the decision you wish to appeal as many issues can be resolved without the need to enter into a lengthy formal process.

Appeals against academic judgment are not permitted. This means you cannot appeal simply because you think the mark you have received is too low.

There are two grounds for appeal:

• Procedural error means that Queen Mary processes were not followed correctly when the original decision was reached, and the error was sufficiently significant to call into question the original decision.

• Exceptional circumstances are where the student has experienced significant adverse circumstances that negatively impact their ability to complete their studies, and where there is a good reason that these circumstances could not have been made known before the original decision was reached.

Academic appeals should be submitted within 15 working days of receiving the results or decision. 

Further information about how to appeal can be found on the Queen Mary website.

4.18. Complaints

Before submitting a complaint you should speak to a member of staff in the School, such as your Advisor or the Senior Tutor, as most issues can be resolved informally without the need for a formal complaint.

If your issue is not resolved through the informal process then you will need to submit a Formal Complaint using AskQM for investigation under the Student Complaints Policy. For further information, please refer to Student complaints. 

Most complaints are resolved at the Formal Complaint stage but if your matter is still not resolved then there is one review stage to the policy.

When the complaint process is finished you will be issued with a Completion of Procedures letter explaining the final decision and the reasons for it.

4.19. Office of the Independent Adjudicator (OIA)

If you are unhappy with the outcome of an appeal or complaint then you may submit a complaint to the OIA within twelve months of receiving your Completion of Procedures letter. The OIA is the independent body set up to review student complaints and is free to students. For further information regarding the OIA please visit their website: http://www.oiahe.org.uk/

5. Programmes and modules of study

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5.1. Degree programmes

We run five single honours degree programmes:

• Economics
• Economics and Finance
• Economics and International Finance
• Economics, Finance and Management
• Finance

And four joint honours degree programmes:

• Economics and International Relations
• Economics and Politics
• Economics, Statistics and Mathematics
• Mathematics, Statistics and Financial Economics

Students on the joint programmes are based in both the School of Economics and Finance and the School of Society and Environment or the School of Mathematical Sciences. You will have an Advisor in both Schools.

All programmes have the option of an integrated foundation year, a year in industry and/or a year abroad. 

5.2. Credits and modules

You must take 120 credits each year. Most undergraduate modules are worth 15 credits, so you will normally take eight modules each year.

You may not register for more than 120 credits in a year.

You should normally take 60 credits in each semester. It is possible to take 45 credits in one semester and 75 credits in the other semester, but this is not recommended.

All modules are assigned a level, which classifies them according to their academic difficulty.

• Level 4 modules are normally taken in year 1 and have a module code starting with ECN1…
• Level 5 modules are normally taken in year 2 and have a module code starting with ECN2…
• Level 6 module are normally taken in your final year and have a module code starting with ECN3…

Most degree programmes allow you to take one 15-credit level 5 module in your final year. Your remaining final year modules must be level 6. In order to be awarded your degree, you must pass 315 credits in total with at least 90 credits (normally 6 modules) at level 6.

5.3. Core modules

This section applies only to students who started their degree programme in September 2022 or earlier.

Each degree programme includes a number of core modules. To check which modules are core for your degree, see the programme structure section.

If you are a single honours student on one of the following programmes, and you fail more than one core module, you will not be able to graduate with your intended degree title:

• Economics
• Economics and Finance
• Economics and International Finance
• Economics, Finance and Management
• Finance

Instead you will be awarded an ‘Economic Studies’ degree, providing the other requirements for this award are met.

If you are a joint honours student on one of the following programmes, and you fail any core modules, you will not be able to graduate with your intended degree title and will be awarded the 'Economic Studies' version instead as listed below, providing the other requirements for this award are met:

5.4. Non-credit bearing modules

In the first year of your programme you will take ECN004 Personal and Career Development Plan 1. This will be followed in the second year by ECN005 Personal and Career Development Plan 2 and in the final year by ECN006 Personal and Career Development Plan 3.

These are non-credit-bearing modules, which means that they will not count towards your progression requirements or your degree classification. However, we expect all students to engage with these modules and their marks will appear on your transcript.

5.5. Prerequisites

Most modules in the School of Economics and Finance have prerequisites. If module A is a prerequisite for module B, in order to take module B you should have previously taken module A.

You don’t have to pass module A, although if you have failed the prerequisite you should consider whether module B is the best option for you.

It is sometimes possible to take a module without having done a prerequisite if you can show that you have relevant experience or skills that can serve as a substitute.

You should discuss this with the module organiser, then contact the Undergraduate Programmes Manager if you are given permission to take the module.

5.6. Choosing and changing your modules

In year 2 and final year, you will be able to choose from a range of optional modules.

To help you with this:

• You will be invited to a programme planning meeting where the different optional modules will be introduced.
• You can access module syllabi and more information on QMplus.
• You can meet with your Advisor to discuss your options.

You will be asked to make your module selections on MySIS in March/April. The instructions and deadline will be sent out via email. Any core/compulsory modules will be preselected and cannot be changed.

At the start of each semester you can change your elective modules by submitting a module change request via MySIS. The deadline to do this is the end of the second week of teaching, but you should try to finalise your modules as early as possible to avoid missing any lectures or classes.

5.7. Project module

In the final year, you have the option of proposing an independent project to be conducted in place of either one or two taught modules. There are a number of potential benefits:

• It enables you to focus on a topic of personal interest.
• It gives you an opportunity to complete a substantial piece of work independently.
• It allows you to apply your knowledge of economics to a ‘real world’ problem.
• It gives you a chance to demonstrate your practical and organisational abilities.

You will be required to submit a project proposal outlining a feasible plan for your project and demonstrating your commitment. You will also be required to find a member of staff to supervise your project. This is normally due at the end of June.

If you are interested in this option you should consult the project guidelines (available on QMplus) and contact the project coordinator as early as possible for advice on how to prepare a good proposal.

Please note that it is your responsibility to make sure you get all the necessary approvals and meet all the relevant deadlines by following the appropriate procedures (for full details see the project handbook on QMplus).

5.8. Modules from other Schools

In your final year you will have the option to take up to 30 credits from another School at Queen Mary.

This allows you to pursue your individual academic interests while studying for a relatively focused degree. However, keep in mind that:

• Some Schools limit the number of external students on popular modules, or do not allow students from other Schools on their modules. 
• You cannot take modules from the School of Business and Management.
• Many modules have prerequisites.
• Timetabling can be a constraint, as you are not normally permitted to register for overlapping modules.
• You should have good academic reasons for the modules you select, and you must discuss them with your Advisor prior to module selection.

A full list of modules offered across Queen Mary is in the Module Directory at www.qmul.ac.uk/modules

If you wish to take a module outside the School of Economics and Finance:

• Discuss this with your Advisor
• Email or visit the School offering the module to obtain written permission
• Forward/show the written permission from both the other School AND your Academic Advisor to AskQM

If you select a module from a different School and you have not got written approval for this, your module choices will be rejected and you will be removed from the module.

5.9. Study abroad: 4 year ‘With a Year Abroad’ programmes

5.10. Study abroad: Students on all other programmes

If you are not enrolled on a ‘with a year abroad’ degree programme, you can spend one semester abroad as part of your degree. You can spend a semester abroad during Semester A of your second year or third year. We currently offer the opportunity to apply to European and extra-European destinations.

Applications for spending a semester abroad is handled by the Global Opportunities team and the deadline to apply each year is generally November.

You will need to apply for a semester abroad the academic year before you are due to spend the semester abroad (during Year 1 if you want to go on a semester abroad in Year 2, or during Year 2 if you want to go on a semester abroad in Year 3).

You can apply to different host institutions according to your year of study and your degree course. The Global Opportunities team will try to accommodate everyone’s preference, but priority for places to study abroad will be given to students on the ‘with year abroad’ degree programmes, who also apply earlier in the academic year. Therefore, it’s essential that you provide a few options of universities of interest in your application.

The modules taken in the semester abroad are required to replace the content that would be studied during the same semester at Queen Mary. Therefore, the programme of study at the exchange institution should match the programme specifications for the degree route as closely as possible. Study plans must be agreed with the Study Abroad Coordinator before departure and module choices are subject to availability at the partner institution.

You’ll be assessed according to the academic regulations at the partner institution and the grades received will be converted to the equivalent Queen Mary grades. You’ll receive full academic credit for the modules taken abroad and these will count towards your degree classification.

In order to leave for the semester abroad, you must pass all your modules prior to departure and achieve a minimum weighted average grade of 60.0.

Resits

The process of the host institution will be followed. Therefore, according to the destination, you may not get resits at all, if the host university doesn’t offer them.

Where the partner institution offers resits, if the module is passed after resit, the converted mark will be capped to the minimum pass mark, in accordance with the Queen Mary regulations. If a module is not passed after resit, there won’t be any resit option at Queen Mary and the module will then count as a fail.

5.11. Year in industry

As part of your studies, you have the option of adding a 'Year in Industry' to your course. With this route, your degree will last four years - you will study at QMUL for two years (Year 1 & Year 2), go on a placement for one year (Year 3) and then come back to Queen Mary to complete your final year of study (Year 4). 

This unique opportunity allows students to spend the third year of their degree on an industrial placement with an employer in a role relevant to their field of study.

The School doesn’t guarantee a placement, but support with the search and job application workshops will be provided. If you don’t secure a placement by the start of the third academic year, you will need to transfer onto the version of the degree without the year in industry. You can only do the placement in your third year.

The year in industry is a pass/fail module and, as such, no grade is awarded for it and it doesn’t count towards your degree classification. In order to pass the year in industry, you must successfully work for an employer for at least 1,200 hours, submit a report and give a presentation. All the relevant details are given during the first and second year of study.

If you don’t complete, or fail to pass, the year in industry, you’ll need to transfer onto the version of the degree without a year in industry, with the year in industry showing as a fail on your transcript.

You can switch to the four-year version 'with a year in industry' of your degree course at any point during your first year and second year. Applications to swap during the second year will be considered individually.

If you'd like to learn more about the Year in Industry Programme, visit our website or please contact:

• Nia Hamedi, Placement & Study Abroad Manager (n.hamedi@qmul.ac.uk)
• Manolis Noikokyris, Senior Tutor (m.noikokyris@qmul.ac.uk)

5.12. Programme structures

New Programme Structures apply to students who started first year in September 2023. Please use the links below to ensure that you are looking at the correct programme structure for your year of entry.

ECONOMICS

September 2022 or earlier entry

September 2023 or later entry.

ECONOMICS AND FINANCE

September 2022 or earlier entry

September 2023 or later entry

ECONOMICS AND INTERNATIONAL FINANCE

September 2022 or earlier entry

September 2023 or later entry

ECONOMICS, FINANCE AND MANAGEMENT

September 2022 or earlier entry

September 2023 or later entry

ECONOMICS AND INTERNATIONAL RELATIONS

September 2022 or earlier entry

September 2023 or later entry

ECONOMICS AND POLITICS

ECONOMICS, STATISTICS AND MATHEMATICS

September 2022 or earlier entry

September 2023 or later entry

MATHEMATICS, STATISTICS and FINANCIAL ECONOMICS

FINANCE

September 2022 or earlier entry

September 2023 or later entry.

ECONOMICS

• L100 Economics
• L10Y Economics with Year Abroad
• L10F & L10G Economics with Integrated Foundation Year
• L10X & L10Z Economics with Year Abroad and Integrated Foundation Year

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

Students on these programmes must take the modules listed below in order to obtain an Economics degree.

For students starting from 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics degree, you can fail at most one core module (denoted by an * below). If you fail more than one core module you will only be eligible for an “Economic Studies” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain an Economics degree.

Each year you will also take the compulsory non-credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

ECONOMICS AND FINANCE

• LN13 Economics and Finance
• LN3Y Economics and Finance with Year Abroad
• L1N3 Economics and Finance with a Year in Industry
• LN3F & LN3G Economics and Finance with Integrated Foundation Year 
• LN3X & LN3Z Economics and Finance with Year Abroad and Integrated Foundation Year
• L1N4 & L1N5 Economics and Finance with a Year in Industry and Integrated Foundation Year

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

Students on these programmes must take the modules listed below in order to obtain an Economics and Finance degree. 

For students starting in 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics & Finance degree, you can fail at most one core module (denoted by an * below). If you fail more than one core module you will only be eligible for an “Economic Studies” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain an Economics and Finance degree.

Each year you will also take the compulsory non-credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

ECONOMICS AND INTERNATIONAL FINANCE

• L13N Economics and International Finance
• L1NY Economics and International Finance with Year Abroad
• L1NF & L1NG Economics and International Finance with Integrated Foundation Year
• L1NX & L1NZ Economics and International Finance with Year Abroad and Integrated Foundation Year

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

 Students on these programmes must take the modules listed below in order to obtain an Economics and International Finance degree.

For students starting in 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics & International Finance degree, you can fail at most one core module (denoted by an* below). If you fail more than one core module you will only be eligible for an “Economic Studies” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain an Economics and International Finance degree.

Each year you will also take the compulsory non-credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

ECONOMICS, FINANCE AND MANAGEMENT

• LN12 Economics, Finance and Management
• LN2Y Economics, Finance and Management with Year Abroad
• LN2F & LN2G Economics, Finance and Management with Integrated Foundation Year
• LN2X & LN2Z Economics, Finance and Management with Year Abroad and Integrated Foundation Year

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

Students on these programmes must take the modules listed below in order to obtain an Economics, Finance and Management degree.

For students starting in 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics, Finance and Management degree, you can fail at most one core module (denoted by an* below). If you fail more than one core module you will only be eligible for an “Economic Studies” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain an Economics, Finance and Management degree.

Each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

ECONOMICS AND INTERNATIONAL RELATIONS

• L2L1 Economics and International Relations
• L2LY Economics and International Relations with Year Abroad
• L2LF & L2LJ Economics and International Relations with Integrated Foundation Year
• L2LX & L2LW Economics and International Relations with Year Abroad and Integrated Foundation Year

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

Students on these programmes must take the modules listed below in order to obtain an Economics and International Relations degree.

For students starting in 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics and International Relations degree, you must pass all core modules (denoted by an * below). If you fail any core modules you will only be eligible for an “Economic Studies and International Relations” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain an Economics and International Relations degree.

Each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

ECONOMICS AND POLITICS

• LL12 Economics and Politics
• LL2Y Economics and Politics with Year Abroad
• LL2F & LL2G Economics and Politics with Integrated Foundation Year
• LL2X & LL2Z Economics and Politics with Year Abroad and Integrated Foundation Year

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

Students on these programmes must take the modules listed below in order to obtain an Economics and Politics degree.

For students starting in 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics and Politics degree, you must pass all core modules (denoted by an * below). If you fail any core modules you will only be eligible for an “Economic Studies and Politics” degree.

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain an Economics and Politics degree.

Each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

ECONOMICS, STATISTICS AND MATHEMATICS

• LG11 Economics, Statistics and Mathematics
• LG1Y Economics, Statistics and Mathematics with Year Abroad
• LG1F & LG1G Economics, Statistics and Mathematics with Integrated Foundation Year
• LG1X & LG1Z Economics, Statistics and Mathematics with Year Abroad and Integrated Foundation Year

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

Students on these programmes must take the modules listed below in order to obtain an Economics, Statistics and Mathematics degree.

For students starting in 21/22, each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain an Economics, Statistics and Mathematics degree, you must pass all core modules (denoted by an * below). If you fail any core modules you will only be eligible for an “Economic Studies, Statistics and Mathematics” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

MATHEMATICS, STATISTICS AND FINANCIAL ECONOMICS

• GL11 Mathematics, Statistics and Financial Economics
• GL12 Mathematics, Statistics and Financial Economics with Professional Placement
• GL1Y Mathematics, Statistics and Financial Economics with Year Abroad

Students on these programmes must take the modules listed below in order to obtain a Mathematics, Statistics and Financial Economics degree.

All year 1 students will also take the compulsory non credit-bearing module MTH3100 Essential Mathematical Skills and you must pass this to progress to year 2. 

In order to obtain a Mathematics, Statistics and Financial Economics degree, you must pass all core modules (denoted by an * below). If you fail any core modules you will only be eligible for a “Mathematics, Statistics and Economic Studies” degree.

FINANCE

• L10D Finance
• L10B Finance with a Year in Industry
• L10C Finance with Year Abroad

Students on these programmes must take the modules listed below in order to obtain a Finance degree.

September 2022 or earlier entry

The following programme structure applies to students who started their programme of studies in September 2022 or earlier.

 Each year you will also take the compulsory non credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

In order to obtain a Finance degree, you must pass all core modules (denoted by an * below). If you fail more than one core module you will only be eligible for an “Economic Studies” degree.

September 2023 or later entry

The following programme structure applies to students who started their programme of studies in September 2023 or later:

Students on these programmes must take the modules listed below in order to obtain a Finance degree.

Each year you will also take the compulsory non-credit-bearing module Personal and Professional Development Plan 1, 2 and 3 (ECN004, ECN005, ECN006).

5.13. Economic studies

The information in this section applies only to students who started their programme of study in September 2022 or earlier.

BSc Economic Studies programme structure

• Year 1: Take 120 credits in total, including at least 60 credits of level 4 modules from the School of Economics and Finance.
• Year 2: Take 120 credits in total, including at least 75 credits of level 5 modules from the School of Economics and Finance.

Students must have completed at least 150 credits of SEF modules at levels 4 and 5 to progress to the final year. Students who have transferred from BSc Economics and Politics to BSc Economic Studies must take ECN121 in Year 2.

• Final year: Take 120 credits in total, including at least 90 credits of level 6 modules from the School of Economics and Finance. In total at least 105 credits must be at level 6.
• Students also take the non-credit bearing Personal and Career Development Plan modules at levels 4, 5 and 6.

BSc Economic and Political Studies programme structure

• Year 1: Take 120 credits in total, including at least 60 credits of level 4 modules from the School of Economics and Finance (SEF) and at least 60 credits of level 4 modules from the School of Politics and International Relations (SPIR).
  
  
• Year 2: Take 120 credits in total, including at least 45 credits of level 5 modules from SEF and at least 45 credits from SPIR. The remaining 30 credits must be chosen from level 5 modules offered by either SEF or SPIR. 
  
  
• Final year: Students must take a minimum of 105 credits at level 6, of which at least 30 credits must be from SEF and 30 credits from SPIR.  Students may take a maximum of 30 credits outside the two Schools and a maximum of 15 credits at level 5.  
  
  
• Students also take the non-credit bearing Personal and Career Development Plan modules at levels 4, 5 and 6.

BSc Economic Studies, Statistics & Mathematics programme structure

Year 1:

• MTH4113 Sets, Functions and Numbers (15 credits)
• MTH4107 Introduction to Probability (15 credits)
• MTH4115 Vectors and Matrices (15 credits)
• MTH4116 Probability and Statistics I (15 credits)
• 60 credits of level 4 modules from the School of Economics and Finance

Year 2:

• MTH5212 Applied Linear Algebra (15 credits)
• MTH5129 Probability and Statistics II (15 credits)
• MTH5120 Statistical Modelling I (15 credits)
• MTH5001 Introduction to Computer Programming (15 credits)
• 60 credits of level 5 modules from the School of Economics and Finance

Final year:

• Take at least 105 credits at Level 6.
• Take at least 30 credits of level 6 modules from the School of Mathematical Sciences
• Take at least 30 credits of level 6 modules from the School of Economics and Finance

Students also take the non-credit bearing Personal and Career Development Plan modules at levels 4, 5 and 6.

BSc Economic Studies and BSc Economic and Political Studies have no core or compulsory modules, but pre-requisites will still apply, so these must be considered when making module choices. Module choices should always be discussed with your Advisor. For BSc Economic Studies, Statistics and Mathematics, the compulsory modules from the School of Mathematical Sciences (SMS) must be taken, but there are no core or compulsory SEF modules.

The Economic Studies programmes are primarily meant for students who have failed the core module requirements of their programme of study, as will be determined by the exam board, and are consequently unable to graduate with their intended degree outcome. Students that do not meet the requirements of their registered programme, but do meet the progression requirements for the corresponding Economic Studies programme, will be automatically moved following the relevant exam board. 

From the end of Year 1, students can also request to be moved on to an Economics Studies programme. As with any programme change, this must be discussed with your Advisor, and will only be possible if you satisfy all the requirements of the programme you intend to move on to.

5.14. Module directory

You can view details of all modules offered in QMUL (including all modules offered in the School of Economics and Finance) in the QMUL Module Directory.

6. Student services

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6.1. AskQM Frontline Enquiry Team

We provide support to all Undergraduate and Postgraduate Taught students and we can help with a wide variety of queries. If you are not sure about something or do not know who to contact, ask us!

We are located on the ground floor of iQ East Court, Mile End Campus. 

Contact

• Home - Queen Mary University of London
• Telephone: 020 7882 5005

6.2. IT Services

Our services to support students range from email and internet access, to state-of-the-art teaching and learning facilities and high performance computing in support of research. There are a number of rooms around the campus that contain computers which students can use. You sign in using your Queen Mary username and password. In general, any computer you use will have all the applications that you need for your course available to you.

Your IT Account: Details of your Queen Mary username and password will be emailed to your personal address before you enrol.

The IT Service Desk is the first point of contact for all IT help, support and advice. You can Live Chat with the Service Desk 24/7 , call on 020 7882 8888 or raise a ticket via the Self Service portal. Should you require in-person support then please contact us via Live Chat and we can book you in. Our opening hours are Monday to Friday, 7am-7pm.

Find an available PC on campus: an interactive map showing which rooms have empty seats can be found at: http://availability.stu.qmul.ac.uk/

Print, Copy, Scan:

The Central Print Service has printers located across every campus for student use, with all devices offering copying and scanning facilities alongside printing.  Web printing services are also available and more information can be found on the ITS web page.

The cost of printing and photocopying is automatically deducted from your MyPrint account which is linked to your student ID card.  Printing and photocopying are charged per click with one click equaling one side of printed paper.

• A4 black and white - 5 pence

• A3 black and white  - 10 pence

• A4 colour  - 20 pence

• A3 colour -  40 pence

These costs are for a single side of printed paper but are reduced if the printing is double-sided.

6.3. Student Health Services

The Student Health Service (SHS) is a free National Health Service (NHS) providing a wide range of medical services. Registrations for the SHS can take place online, for all students living in inner London unless for clinical reasons. The SHS on campus is located in the Geography Building, Mile End (number 28 on map). If you cannot register with the SHS for clinical reasons or because you live outside inner London or if more convenient to register with a doctor close to where you live, you can find a list of local doctors through the NHS website. Queen Mary students who are not registered patients may be able to use the service in certain circumstances. Please visit the Student Health website for further information.

6.4. SEF Market Database and Software

SEF has a range of free software and market databases. Please enrol yourself on to this page to find out more.