SEF Undergraduate Handbook 2025-26
3. Student support and representation
3.5. Academic Support
Academic staff and office hours

The module organisers and class teachers for your modules are there to help if you find that you are struggling with any of the academic content on the module. The best way to approach this is to try to complete the given task or problem set and take your work along with you for advice and feedback.
Normally, all academic staff members will hold weekly office hours. The best place to find this information will be on the relevant QMplus module page but you can also find more information regarding staff contact details and office hours on the website at www.qmul.ac.uk/sef/people.
Maths support classes
The School of Economics and Finance runs two weekly drop-in support sessions each semester, one for mathematics and one for statistics. The sessions are intended as a supplementary level of support alongside the first year modules Mathematical Methods for Economics and Finance and Statistical Methods in Economics. Although predominantly intended for year 1 students, year 2 and 3 students are also welcome to use the sessions if struggling with particular relevant content.
The time and day of the sessions will be advertised at the beginning of each term via email and will be posted on the relevant module pages on QMplus.
Peer Assisted Study Support (PASS)
PASS is a course-based mentoring scheme, run for you by other students. As a first or second year student (Mentee), you’ll have the opportunity to discuss study-related problems and get general advice from higher-year undergraduate students (Mentors or Student Organisers) in their subject. Each subject Mentor has a very useful perspective to offer the Mentees. PASS is a valuable and complementary addition to the wide range of more formal teaching and support offered to you and also allows you to build your social circle and meet lots of new people with similar interests.
The dates of the PASS sessions will be advertised on the PASS QM Plus page at the beginning of each semester. Second and third year students will have the opportunity to apply as Mentors and Student Organisers.