3. Student support and representation

3.1. Director of Student Experience

The Director of Student Experience is an academic staff member who oversees the advisory process within the School, organises the welcome week programme and acts as a key point of contact for any pastoral or academic issues you may encounter during your studies.

The Director of Student Experience’s main responsibilities include:

  • To provide overall supervision of the advisory process for undergraduate students, including the system of Advisor meetings.
  • To review students’ academic performance and coordinate with Advisors to provide academic support to any student in need.
  • To act as a second port of call in case the Advisor is not immediately able to address the advisee’s concerns.
  • To oversee the monitoring of class attendance by undergraduate students in accordance with the Student Engagement Monitoring Plan, and, when necessary, to make investigations, issue warnings, and take disciplinary actions. 
  • To oversee the module registration system and programme planning sessions, liaising where necessary with other Schools and the Academic Registry.
  • To provide advice to students with particular assessment access arrangements.
  • To organise and coordinate the Welcome Week programme.
  • To chair the Undergraduate Students Committee.
  • To chair the Student Voice Committee.
  • To regularly meet with student reps to discuss any ongoing issue so that the School can rapidly intervene and take any action where required.