24. Student Services

24.4. I.T. Services

We aim to provide exceptional support and innovative solutions to make your academic journey smoother and more enjoyable.

From the moment you step foot on campus, our comprehensive range of services is available. We understand that seamless access to email and the internet is essential for your studies, and we have implemented state-of-the-art technology to ensure a fast and reliable connection. Our high-performance computing resources are tailored to support your research endeavours, enabling you to push boundaries and make ground-breaking discoveries.

We have strategically placed computer rooms throughout the campus to cater to your needs. Equipped with the latest technology, these rooms are readily available for you to utilise. Logging in with your Queen Mary username and password grants you access to all the applications necessary for your coursework. We want to empower you with the tools you need to succeed.

Your IT Account: Details of your Queen Mary username and password will be emailed to your personal address before enrolment. Don't hesitate to contact the service desk – details below – if you have not yet received these.

Please see here for IT Service

Policies: The use of IT facilities is covered by University regulations prohibiting, among other things, software piracy and unauthorised computer use. IT Services policies are published here: http://www.its.qmul.ac.uk/governance/policies/index.html.

Contact the IT Service Desk

IT Live Chat: www.its.qmul.ac.uk

Self Service: https://servicedesk.qmul.ac.uk/

Email: servicedesk@qmul.ac.uk

Telephone: 020 7882 8888 (24/7)