Section outline

  • Support with my accommodation: Contact Residential Services. Click here for contact details.

    Support for my physical health: See your GP. If you live on campus or in post codes beginning with E1, E2, E3 or E14 during term time, you should register with the Student Health Service. If you have not yet registered, click here for our Student Health information pages.

    Support for my mental health: Visit the Advice and Counselling Services (ACS) page here.  The page also explains how to make an appointment.

    Support for my autistic differences, including applying for Examination Access Arrangements (EAA) e.g. additional time. See a Disability Adviser (Mental Health and Autism) from the Disability and Dyslexia Services (DDS). Contact dds@qmul.ac.uk.

    Support relating to a Specific Learning Differences (SpLD), such as dyslexia or dyspraxia: Contact the Disability and Dyslexia Service on dds@qmul.ac.uk.

    Support with my course such as missed lectures, coursework deadlines and/or exams, or on-going personal or health problems that will affect my study: See your Student Support Officer (SSO). You can find out who that is here.

    Advice on module options, programme changes or my academic progress: See your Academic Advisor (also called a Personal Tutor in some schools). You can find out who your Academic Advisor is on your MySIS page. Or see the School's Student Support Officer (SSO).

    Funding questions    , budgeting, financial problems, debt and government benefits (including Disability Benefit): See a Welfare Advisor. Click here for information on making an appointment.

    Advice on my legal rights, including international problems, housing rights and council tax: See a Welfare Advisor. Click here for information on making an appointment.

    Advice on retakes, interrupting my studies, or withdrawing from QMUL: See your School's Student Support Officer (SSO). Click here for contact details.

    Questions about your enrolment, your MySIS record, exam regulations, getting a replacement Student ID Card, and other questions you can't find here: Go to the Student Enquiry Centre (Ground Floor of iQ East Court); or email studentenquiry@qmul.ac.uk; or Online via MySIS: visit SEC Online.

    Complaints and appeals    : Email annie.mitchell@qmsu.org Annie is the Advocacy and Representation Manager, a QMSU staff member who is there to advise and help you if you should ever need to appeal a decision or make a complaint.

    Social Opportunities    : Visit the QMSU website, where you can find a calendar of events (including specific non-alcoholic events), find the list of societies which you can join, and find volunteering opportunities. Joining a society is an excellent way to meet new people with the same interests, as well as volunteering. Visit St Benet’s Chapel and join in with various workshops.  http://www.faith.qmul.ac.uk/StBenets

    Advice and workshops on finding a job or gaining work experience: Visit the QMUL Careers Service website to find advice or book an appointment.