Extenuating Circumstances

Extenuating circumstances - commonly referred to as ECs - are "circumstances that are outside a student's control which may have a negative impact on a student's ability to undertake or complete any assessment so as to cast doubt on the likely validity of the assessmenas a measure of the student's achievement," (Academic Regulations 2020/21, 3.49). Students are strongly advised to read the Advice and Counselling Extenuating Circumstances Guide.

https://www.welfare.qmul.ac.uk/guides/extenuating-circumstances/

Extenuating circumstances may include medical and personal circumstances such as bereavement, but do not include events such as holidays, mis-reading timetables, workload (academic work, and formal employment), computer problems, or not being aware of rules, regulations or procedures. 

Please note IT issues and submitting the wrong version of an assignment, are not acceptable grounds for applying for ECs.

The core principle behind the extenuating circumstances policy is the 'fit to sit' rule. By taking an assessment, a student declares themselves fit to take it; any claim for extenuating circumstances relating to that assessment shall not normally be considered.

The Extenuating Circumstances policy is to help students where circumstances are beyond their control. It is a short term measure and claims for extenuating circumstances are not automatically approved. Students need to explain the reason for the claim and provide appropriate documentary evidence.

If you are experiencing any difficulties, you must tell someone at the time in order to get the appropriate advice and assistance. Normally this would be the student support officer or your academic advisor, however there are other sources of advice and support available to you which can be accessed through the Advice and Counselling Service. Anything that a student tells a member of staff will be treated as confidential.

Please note: Unless students report their extenuating circumstances formally at the time then it is very difficult for QMUL to help them in terms of their studying. QMUL does not accept retrospective claims for extenuating circumstances so students need to tell someone about their problems as soon as possible.

 

How do I make an Extenuating Circumstances claim?

The Extenuating Circumstances task on MySIS allows you to register extenuating circumstance claims against summative assessment elements/modules where it is felt that illness or other circumstances led to non-attendance or non-submission. The task can be found on MySIS under its own section entitled Extenuating Circumstances. Any student registered for assessments will automatically have access.

To add a claim, log in to your MySIS account and click on Extenuating Circumstances in the menu bar at the top of the screen. This will bring up a summary showing your personal details, details of your programme and various headings denoting different stages of the claim process. To add a new claim, click on the New Claim button. 

To help you navigate the claim process there is a PDF 'Extenuating Circumstances Student Guide'. You can find this via the MySIS extenuating circumstances home page. 

QMUL requires students to submit appropriate documentary evidence to support claims for extenuating circumstances. The evidence must support the claim and the requested length of extension e.g. ‘fitness to work’ note, letter from a doctor or counsellor, copy of a death certificate, letter from a solicitor.

QMUL will allow students to ‘self certify’ on three occasions during the academic year. This means that students are not required to submit evidence. However, the Senior Tutor will decide whether the claim is approved. 'Self certified' claims cannot be granted for a period longer than 7 days.   

 

EC Coursework Applications:

Students are expected to submit assignments by the stated deadlines. If you are experiencing difficulties, you should contact the Student Support Officer. If you miss a deadline, SPIR advises students to submit claims as soon as possible after the submission deadlines. This will allow SPIR to support students who are experiencing difficulties and minimise the risk to students falling behind with their studies and their assignments.

All Coursework-related EC applications are considered by the Student Support Team and you will receive a decision notification email when your form has been processed. You should hear a decision within 1-2 weeks of submitting your application, this time may vary depending on the volume of applications received. 


We cannot grant immediate decisions, therefore you are advised to inform us immediately once you are aware of any problems outside of your control that will affect your ability to submit work on time. You must CONTINUE TO WORK on your coursework while you are awaiting a decision and submit your work as soon as it is complete to QMplus or via email to spir-assessments@qmul.ac.uk if you cannot submit via QMplus. Therefore any delays you experience in the EC application process cannot be used as a justification for further EC claims.

 

If you submitted your coursework late while awaiting a decision and your application becomes approved, then some or all of any late penalty you incurred may be removed.

 

It is possible to claim retrospectively for extenuating circumstances, where it was not possible for you to have submitted the claim at the time, and if your applications is received within the EC deadline (before the end of the relevant semester). If approved, some or all of any late penalty you incurred may be removed


Exam related EC applications.

 

Exam related applications will be considered before the final meeting of the Subject Examination Board by the Extenuating Circumstances Sub-committee.  All discussions on this committee are strictly confidential and student names are not used. You will receive a decision notification email from the Student Support Manager shortly after the Examination Board has met to consider your application.

If you have taken any examination/s, Queen Mary considers you to have been fit to do so. 

Please note that we cannot accept any applications or additional documentation after examination boards have met.


NOTE

EC deadlines for 2021- 2022:

  • Thoughout the year submit your EC claim form prior to the assessment deadline/examination or as soon as possible after the submission deadline
  • Jan 2022 examinations - TBC for consideration by the SPIR EC Sub-board
  • May 2022 examinations - TBC for consideration by the SPIR EC Sub-board
  • Late summer resits (assignments and examinations) - TBC for consideration by the SPIR Late summer resit EC Sub-board.
Special note for Joint Honours Students
  • Students with the Schools of Economics & Finance, Law and Geography should submit their application to their home School regardless of which School runs the affected module.

  • Students with the Schools of History and Languages, Linguistics and Film should submit EC claims to the School that runs the affected module.

  • Students taking Politics with Business Management should submit all EC claims to the School of Politics and IR.

Joint Honours Students MUST refer to the Student Handbooks of their other School for guidance on policies and procedures. If you are unsure of any procedures speak to either School Office.





» SPIR handbook