The
Advice and Counselling Service offers confidential, professional support
services to all Queen Mary students. We have helpful advice and guidance for
financial, immigration and other practical issues as well as emotional support
on our website (welfare.qmul.ac.uk).
You will also find information there about our services and contact details.
Financial, Immigration and Welfare Advice
Our
Welfare Advisers can advise you on solutions and options relating to financial,
immigration, practical and welfare issues. We provide specialist advice and
support on all aspects of student finance (loans, grants, bursaries), hardship
funds and welfare benefits. We can help you plan your budget and find out how
to reduce your spending. If you are an international student we can advise you
on your immigration rights. We can advocate on your behalf if you need help
resolving an issue, for example with Student Finance England or the UK Home
Office.
We
offer dedicated support for students who no longer have contact with their
family (estranged), and students who have experience of local authority care,
and students from a refugee background. We also provide support for students
experiencing domestic abuse or forced marriage.
Counselling
Life can
seem like a struggle at times, and it is normal to sometimes feel a bit low or
anxious. Sometimes, though, emotional and psychological issues can become too challenging,
and may have a negative effect on your studies and well-being. Our Counsellors
can help you to make sense of difficult experiences and feelings by providing the
opportunity to think and talk reflectively, which can bring relief and
meaningful changes.
The
first step is meeting confidentially with one of our Counsellors to discuss
what type of support might be most useful to you. This might be short term
counselling, group therapy, cognitive behavioural therapy or a referral for
longer term support or specialist services outside Queen Mary / in the
NHS. For many students, just one or two sessions can really help. Our
Counsellors are all highly experienced in working with students, and all types
of issues.
Contacting the Advice and Counselling Service
For
more information about available services and contact details please visit the
Advice and Counselling Service’s website: