The Advice and Counselling Service offers free and confidential professional services to students. The service is located on the ground floor of the Geography Building at Mile End, and is open on weekdays throughout the year, including most vacations. Detailed information and advice is available online.
Welfare Advice
Welfare advisers can advise on solutions and options relating to financial, legal and welfare issues, to help you concentrate on your studies. The service can advise you about your rights and entitlements, and also offers an advocacy service if you need professional representation
to remedy your difficulties. The service provides specialist advice and support on all aspects of student finance (loans, grants, bursaries), hardship funds, welfare benefits and dealing with debt. The service also offers preventative advice, on issues such as planning a budget and maximising your income from a range of sources, to help you avoid problems emerging during your studies.
Counselling
Life inevitably has its ups and downs, and it is normal to sometimes feel a bit low or anxious. But at times, emotional and psychological issues can become more challenging, and may have a negative effect on your studies and student life. Counselling can help you to understand difficult experiences and feelings. If you are finding life difficult, the opportunity to think and talk reflectively about your difficulties can bring relief and meaningful changes. Counselling is offered for any personal issue that may affect you.
Immigration Advice
Welfare advisers in the Advice and Counselling Service offer confidential advice on all student and Tier 4 related immigration issues. The welfare advisers in the Advice and Counselling Service are the staff at QM who are authorised by the UK government to offer immigration advice to our students. See the Advice and Counselling Service website for information about immigration issues.
Contacting the Advice and Counselling Service
The Advice and Counselling Service offers a limited number of same day appointments Monday to Friday during the main university term times, in addition to the more standard pre- booked appointments. For more information and contact details please visit the Advice and Counselling Service’s website. If you are on a placement, studying abroad, or find it difficult to get to Mile End, some services can be provided via telephone or email.
