15. Extenuating Circumstances

15.2. Process

Step 1: Seek Advice Before Submitting

Before submitting an EC claim, it is strongly recommended that you speak with the PG Law Student Support to discuss your situation.

To request an appointment, email: pglaw-support@qmul.ac.uk

Step 2: Submit Your EC Claim

To submit an EC request:

  • Log your claim via the Extenuating Circumstances task in MySIS
  • Follow the instructions provided on the platform
  • It is your responsibility to ensure your claim is submitted correctly and on time

Make sure your submission complies with the Postgraduate School of Law guidelines and deadlines.

Step 3: Confirmation and Confidentiality

  • Once submitted, you will receive a formal acknowledgement — keep this for your records.
  • All EC claims are treated confidentially and are only reviewed by the EC Sub-Board of the School of Law (or the School of Economics and Finance for joint programme students).
  • EC claims are not normally discussed at full examination board meetings.

Step 4: Deadlines

  • EC claims must be submitted by the published deadline for the relevant semester.
  • Claims must be received no later than three working days before the EC Sub-Board meeting.
  • EC deadlines are listed in the Key Dates section of this handbook.

You cannot submit a retrospective EC claim once you know your results. Late claims will not be considered.

Step 5: Outcome

  • The School aims to provide an outcome within 5 working days of submission.
  • You may be asked to provide additional evidence or information to support your claim.