Student Handbook 2025/26
27. Safety and Emergencies
You should familiarise yourself with emergency procedures in all areas where you study or work. This includes knowing the location of:
- Emergency exits
- Assembly points
- Fire safety equipment
If you hear a fire alarm, immediately leave the building via the nearest emergency exit—do not go to any other part of the building. Proceed to the designated assembly point and report to the Fire Marshal. Do not re-enter the building until instructed to do so.
Emergency Contacts
| Service | Internal Phone | External Phone |
|---|---|---|
| Queen Mary Security | 8100 / 3333 | 020 7882 8100 / 020 7882 3333 |
| Emergency Services | N/A | 999 |
| First Aid Assistance | 8100 | 020 7882 8100 |
| CCLS Reception | N/A | 020 7882 8100 / 8125 |
| Health & Safety Helpdesk | N/A | 020 7862 8968 / 5701 |
| Student Health Service (term time only) | N/A | 020 7882 8710 |
Fire Safety at Lincoln’s Inn Fields (LIF)
On Hearing the Fire Alarm
- The alarm is tested every Wednesday at 10am. If it sounds for more than 30 seconds, evacuate immediately.
- Leave the room with any visitors and close the door behind you.
- Do not use the lift.
- Follow signs to the nearest fire exit and proceed to the assembly point outside 3–6 Lincoln’s Inn Fields.
- If you cannot self-evacuate, go to the nearest Refuge Point and follow instructions on the panel or your Personal Emergency Evacuation Plan (PEEP).
- Do not re-enter the building until cleared by the Fire Brigade or CCLS Fire Coordinator.
On Discovering a Fire
- Shout “FIRE” and activate the alarm by breaking the glass on a red manual call point (located near stair exits).
- Leave the room with any visitors and close the door.
- Do not use the lift.
- Proceed to the assembly point outside the building.
- Call 999 and provide the address:
67–69 Lincoln’s Inn Fields, London WC2A 3JB - Do not re-enter until authorised.
Emergency Refuge Points
If you are unable to self-evacuate:
- Discuss obtaining a PEEP with Dyslexia and Disability Services.
- Proceed to the nearest Refuge Point and press the “Talk” button to alert responders.
- Communication will be established via the refuge system.
- A dynamic risk assessment will determine whether evacuation is necessary.
- If evacuation is required, it will be carried out using an Evacuation Chair.
Accident / Incident Reporting
All accidents, near misses, injuries, sudden illnesses, and first aider attendances must be reported using the University’s online system:
Accident / Incident Reporting – Queen Mary
Alternatively, seek assistance at Reception.
Emergency Contacts
In case of an incident requiring immediate attendance of emergency services, always dial:
- Emergency Services: 999
For campus-specific support, contact:
- CCLS Reception: 020 7882 8100 / 8125
- QMUL Security: 020 7882 3333
- Health & Safety Helpdesk: hs-helpdesk@qmul.ac.uk / 020 7862 8968 / 5701
- Student Health Service (term time only): 020 7882 8710