15. Extenuating Circumstances

Queen Mary University of London defines extenuating circumstances as:

“Circumstances that are outside a student’s control and which may have a negative impact on a student’s ability to undertake or complete any assessment so as to cast doubt on the likely validity of the assessment as a measure of the student’s achievement.”

When to Consider an EC Claim

If you experience circumstances that may affect your ability to complete or perform in an assessment, you should consider submitting an Extenuating Circumstances (EC) claim.

Common valid reasons include:

  • Personal or family emergencies
  • Physical health issues
  • Mental health or emotional wellbeing challenges

Note: The following are not considered valid extenuating circumstances:

  • Technical or computer problems
  • Misreading your exam timetable
  • Planned holidays or social events
  • Local transport delays

Further Guidance

For detailed information on what qualifies as valid extenuating circumstances and how to submit a claim, please refer to:
Extenuating Circumstances: A Guide for Students

Reminders and additional guidance will be sent to students throughout the academic year, particularly around examination periods.