Topic outline

  • General

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  • Welcome Week Schedule (PGT)

    Time

    Event Title

    Staff Name

    09:30

    Welcome Talk by Head of School, Professor Alex Clark

    Alex Clark

    09:40-10:20

    Welcome talk from Dr Primoz Skraba

    Primoz Skraba

    10:30-11:00

    QMplus Training (Virtual Learning Environment)

    E-Learning Team

    11:00-11:15

    SMS Educational Services Talk

    Education Services Team

    11:15-11:30

    SMS Professional Software talk: DataCamp, Bloomberg and Microsoft certifications

    Sebastian Del Bano Rollin

    11:30- 11:50

    Library Talk, followed by any questions

    James Soderman

     

  • 09:30 to 10:20 Welcome by Head of School, Professor Alex Clark followed by Welcome talk from Dr Primoz Skraba

    Dr Skraba is our Programme Director for MSc Data Analytics and will tell you more about the Programme structure,  choosing electives assessments etc.

  • 10:30 to 11:00 QMplus Training

    QMplus is our Virtual Learning Environment, we use for almost everything; therefore, it is important that you learn how to use it efficiently. The E-Learning Unit will show you how best to use QMPlus, Q-Review and other e-learning systems for your studies.

    QMplus is the online system that Queen Mary uses to display all learning materials, lectures notes, reading lists, coursework submissions and more.

    To help you utilise QMplus for your time at Queen Mary we have scheduled a training session for 30 minutes to help you make the most of QMplus, Qreview (lecture recordings), Blackboard Collaborate and the other E-learning platforms available at the university.

    It is important that you attend this session.

    • if you have any questions about QMplus please email maths@qmul.ac.uk or post this in the live forum and a member of staff will respond to your query.

    Please note that the training session will be recorded and available to access if you are unable to attend.

    The following video below provides a summary of all the different media types used by Queen Mary.


  • 11:00 to 11:15 meet the Education Services Team

    The Educations Services Team deal with a lot of the administration of the School's Programmes and can be contact via maths@qmuy.ac.uk or 020 7882 5440

  • 11:15 to 11:30 SMS Professional Software talk: DataCamp, Bloomberg and Microsoft certifications

    Dr del Bano Rollin will share with you some of the certifications we're able to help you with.

  • 11:30 to 11:45 Library Talk

    James will give you an overview of what the library can do for you, how to access it and how to use it, especially during the current lockdown.

  • 11:45 to 12:00 any questions?

    If there's anything you'd still like to know, ask away!!

  • Before You Start

    • EVERYTHING YOU NEED TO KNOW BEFORE YOU ARRIVE


      CHECKLIST OF THINGS TO DO


      • Know Before You Go Guide [PDF 6,086KB] (Student Minds). Starting university is a really exciting yet overwhelming time and it’s important to know what to expect and who you can talk to at Queen Mary. If you have any questions or queries please feel free to contact maths@qmul.ac.uk or you can find the full School of Mathematical Sciences contact list here.
      • Tuition payment, are you self-funded, sponsored or taking out a Student Finance loan? Whichever it is, make sure your payment is arranged as an invoice will be sent after you enrol.

      • Accommodation, whether you want to meet new people in halls or flat share with friends support and information.

      • Online Enrolment - Full information on how to complete Online Enrolment will be sent to the email address provided to us during the admissions process.

      • Healthcare, if you’re moving to London for the first time make sure you’re registered with a GP, if you’re an international student be sure to take out a healthcare plan.


      CHECK YOUR EMAIL!


      We’ll be sending you loads of helpful and important information before you arrive like:

      • Your Queen Mary IT account details and pre-enrolment information.
      • Information regarding your programme and timetable.
      • Specific support offered by the School.
      • Campus life information - maps, safety on campus (Report+Support and Consent Matters)and the Students’ Union.
      • Careers information and other study support schemes.


      So keep an eye on your inbox!



  • When You Start

    • We're really excited for you to join us and below you can find useful information of what to expect and a quick checklist of things to do once you arrive.

      1. Ensure you have pre-enrolled and have access to your Queen Mary login credentials and have accessed to your university email inbox and QMplus.

      2. Watch this brief introduction video to QMplus and read the IT service guide below: 

       

      3. Download and install Microsoft Teams onto your device or access MS teams through the web application. Please see the instruction video below on how to do this. 

      We wish you all the best with your studies!

    • Essential QMUL IT Services Guide File
      550.8 KB

  • Glossary and Key definitions

    • QMUL Glossary of Terms File


      You might encounter some new words in your first few weeks - it's okay not to know them all. This useful glossary will some important definitions which you may come across along with useful links.


      290.3 KB

  • Enrolment

    • What do I need to enrol File
      451.7 KB

    • The first step in becoming an official student of the University is to complete online enrolment. This is where you provide us with your academic and personal information and upload a photo for your student ID card.

      For January 2021, all student enrolments will be completed online in absentia and you won't have to attend campus in order to become fully enrolled. The enrolment process is split into four (4) stages and is shown below


      Stage 1: You will receive an email from the Admissions Team inviting you to complete Online Enrolment on MySIS. 

      Stage 2: You should complete the Online Enrolment task. This is where you confirm with us your academic and personal information, upload a photo for your student ID card and provide us with a copy of your official identification.

      Stage 3: Academic Registry will carry out checks on the information that you have provided to us via the Online Enrolment task. If we require clarification on anything we will be in contact with you. Otherwise, we aim to fully enrol or temporarily enrol you within 5 working days. We will notify you if it will take longer than this.

      Stage 4: ID Card Collection – If you have been fully or temporarily enrolled then you will receive an email to invite you to your ID Card Collection session. This is optional and completely dependent upon your circumstances as to whether you wish to attend campus to pick up your ID card. 


    • HELPFUL TIPS


      • Once you have access to MySIS, you’ll see that Online Enrolment is available via the 'My Enrolment' option on the menu.
      • Next, you’ll be asked to submit some academic and personal information; the form will ask for your term-time address but, if you don’t know it yet, enter your home address and update it on MySIS once you find out.
      • You can save your progress and revisit the site any time to update/change information before you submit the online form.

      Any questions? Contact the Student Enquiry Centre by emailing studentenquiry@qmul.ac.uk.


      TROUBLE ACCESSING ONLINE ENROLMENT?


      If you haven't received an invitation to complete Online Enrolment or if you can't access MySIS, contact the Admissions Office:


    • WHAT WILL I BE GIVEN WHEN I HAVE COMPLETED ONLINE ENROLMENT

      STUDENT STATUS LETTER

      Once you are fully enrolled we will register you with Gradintelligence, the service provider of our official Student Status Letter. You will receive an email from ‘accountregistration@gradintel.com’ asking you to activate your account and we request that you do this as soon as possible so that you are able to self-serve and access your official Letter. The Student Status Letter can be used as a bank letter, for council tax exemption purposes and as a certificate of study.

      Find out more about the Student Status Letter including how to activate your account.

      IT ACCOUNT

      You will be sent your IT credentials via email in advance of enrolment. You can find out more information about accessing the University's Wi-Fi and your email on the IT Services Website.



  • Advisor

    • Shelley's Teaching Philosophy circa 2001

      The Key Staff deal with most student queries in general. We will also allocate a member of academic staff as your advisor and there is a programme director for each degree programme.

      For straightforward administrative enquiries, you should normally ask the Education Services Team first. For general academic advice, you should normally ask your advisor first, who may refer you to the appropriate programme director, the Senior Tutor or the Student Support Officer. Their roles are described below.


      HOW DO I KNOW WHO MY ADVISOR IS?

      MySIS should show your current advisor, and these will be allocated shortly.  If you cannot find who your current advisor is then please contact the Education Services Team, maths@qmul.ac.uk. To contact your advisor please see Contact Information.


      ADVISOR'S ROLE

      Your advisor's role is to give you information and advice during your studies; in particular to discuss your academic progress throughout your time at Queen Mary. You should get to know your advisor, since normally you should ask your advisor to act as a referee for job applications, etc. If possible, you will keep the same advisor throughout your time at Queen Mary. Your advisor is able to help you with any mathematical problems and also help with your module selections.

      It is normally best to contact your advisor by email initially and then arrange a meeting if necessary. It is important that you discuss with your advisor any academic, financial, medical or other problems as soon as they arise. Your advisor can then refer you to the appropriate person within Queen Mary to deal with your problem, which you may also need to report to the Senior Tutor or the Student Support Officer; see below.

      Students will be required to attend at least one meeting each Semester with their advisor to discuss academic progress and personal development aims and goals (the first meeting will take place in Welcome Week). Students will be contacted by advisors to arrange a mutually agreed date and time for the meeting to take place. Informal meetings can be arranged at any time during the academic year via email or student dropping by the advisors office.


      ADVISING CONTRACT

      The aim of the advisor-advisee relationship is to

      • foster and develop in our students a sense of value for and ownership of their education;
      • actively promote our students' involvement in the planning and achievement of their academic and career goals.

       

      RESPONSIBILITIES OF THE ADVISOR

      1. Be available for advisees via email and for scheduled meetings according to School policy.
      2. Help advisees to understand the academic and administrative processes of Queen Mary.
      3. Help advisees to understand the expected standards of achievement and likelihood of success in certain areas of study.
      4. Help advisees to decide on details of study programmes and give advice about modules.
      5. Be involved in discussions with advisees and other School staff in the event of poor attendance or performance.
      6. Refer advisees to other resources when appropriate, such as specialist careers or counselling advice.
      7. Provide references for current and former advisees.
      8. Read the Staff Intranet and this Student Handbook.

       

      RESPONSIBILITIES OF THE ADVISEE

      1. Follow email etiquette.
      2. Acquire information needed for selecting modules appropriate to your study programme.
      3. Seek the academic and career information needed to meet your educational goals.
      4. Become knowledgeable about relevant policies, procedures, and rules of Queen Mary.
      5. Be prepared with accurate information and relevant materials, such as completed forms, when contacting your advisor.
      6. Read this Student Handbook.


      ADVICE AND COUNSELLING

      The Advice and Counselling Service offers free and confidential professional services to students. International students with visa-related queries may find this service particularly helpful. The service is located on the ground floor of the Geography Building at Mile End, and is open on weekdays throughout the year, including most vacations.


      STUDENT SUPPORT OFFICER

      In addition to the pastoral support provided by members of the Education Services Team, the Student Support Officer is here to help you with more complex pastoral issues.. The Student Support Officer can help direct you to the appropriate Queen Mary support services, such as Advice and Counselling (see above).

      The Student Support Officer is also responsible for reviewing your engagement with academic studies and co-ordinating Tier 4 monitoring, checking coursework submissions (where used in a module), and supporting the Education Services Team with more detailed advice on pastoral support.

      Further information on how the School supports students can be found here - https://www.youtube.com/watch?v=OlIb9f-h2b4.



  • Student Forum

    • Student Forum

      Forum Description: This forum is available for everyone to post messages and queries to. Students can raise questions or discuss issues related to the module. Students are encouraged to post to this forum and it will be checked daily. Students should feel free to reply to other students if they are able to.

      Some queries will be added to our Ask for Help FAQ.

  • international students

    • ARRIVING IN THE UK


      EGATES AT THE AIRPORT

      Students who are nationals of Australia, Canada, Japan, New Zealand, Singapore, South Korea and the United States of America may be directed to enter the UK using the electronic gates (‘eGates’) rather than speaking to a Border Force Officer.

      If you are a national of one of these countries and have already applied for a visa in your home country, and this has been granted as a sticker in your passport (‘visa vignette’), you may enter the UK through the eGates. You must keep a copy of your boarding pass/flight ticket as evidence of the date that you entered the UK. You will need evidence of the date you arrived in the UK in order to enrol at Queen Mary.

      If you have not applied for a visa in your home country, and are requesting Short-term Student immigration permission on entry to the UK, you MUST NOT use the e-gates, because you will need a stamp in your passport from the Border Force Officer. If you are requesting permission as a Short-term Student on entry to the UK, you must speak to a Border Force Officer, and request a Short-term Student stamp to allow you to study in the UK.

      AIRPORT COLLECTION

      Global Ops Airport Collection

      Due to COVID-19, we are unfortunately unable to run our usual Airport Collection service from Heathrow this year. However, there are several options that you can utilise to make your own way to Mile End campus.

      The three recommended options are:

      • Taxi - London's black cabs can be booked in advance, hailed on the street or picked up from taxi ranks. Minicabs (ordinary cars licensed as taxis) can be booked using the information on TfL’s website or via an app such as Addison Lee. You should never use an unbooked minicab. 
      • Heathrow Express and Underground: change at Paddington for Hammersmith and City Line
      • London Underground: change at Holborn for Central Line


      SELF-ISOLATION 

      If you arriving in England from certain countries which are required by the government to self-isolate for a 14 day period under Covid-19 measures. Please see the information on the Advice and Counselling Service website including which countries are affected.

      BRP COLLECTION

      If your Tier 4 leave has been granted for more than six months, you'll need to collect your BRP card from your chosen Post Office within 10 days of arriving in the UK. The nearest collection location to the Mile End campus is the Whitechapel Post Office (208A Whitechapel Road, Whitechapel, London, Greater London, E1 1BJ). For students travelling from certain countries who have to self-isolate for 14 days on arrival to the UK, the Home Office has stated that when you arrive in the UK you will not be penalised for being unable to collect your biometric residence permit (BRP) while coronavirus measures are in place. Please check the Advice and Counselling Service website for up to date immigration information.

      POLICE REGISTRATION

      You may also need to register with the police if you are of a certain nationality (check your visa sticker in your passport, your Biometric Residence Permit or Home Office decision letter). Check the Advice and Counselling Service website for information on how to register. 



  • glossary and key definitions