Useful links for Staff
- Getting Started with QMplus - our top ten
- Report a problem through the IT Helpdesk
- Find out about our drop-in sessions (Mile End or Whitechapel)
- Request a call back
- Book an appointment with a learning technologist
- Login directly to Q-Review and Turnitin UK
- Browse our user guides
- Request a development on our QMplus Tracker
Useful links for Students
QMplus Performance Survey
If you are experiencing performance issues with QMplus we would like to hear about them. We have created a short survey form that asks all the questions we need to help us analyse what the issues may be. You must be logged in to complete the survey.
Recommended BrowsersThe team supporting QMplus and QMplus Hub work hard to test the software on as many browser environments as possible to ensure it works well. We cannot, however, test on every possible Desktop, Laptop, Tablet or Mobile Browser available. Where possible we would advise installing the latest versions of browsers. Please raise a helpdesk ticket if you experience difficulties.
|Browser||Minimum version||Recommended version||Notes|
|IE||9||latest||Version 10 reqrd for drag and drop of content from outside the browser|
Top Guides for Admins
The Help & Support area of the ELU website has all our admin guides, here are a selection of our most popular.
- How to create new courses from Module Templates
- How to bulk upload users onto a course or into groups
- How to backup and restore a course
- How to delete a course
- How to manage categories
View All User Guides
Learn more about QMplus and E-learning
There are a number of ways that QMplus staff can learn more about how QMplus works:
- The E-learning Unit runs regular workshops for beginners and advanced users of QMplus - for details please type in QMplus in the title section of our bookings page.
- We have an active QMplus users group in QMplus Hub - You can find out how to join by reading this guide.
- We run a QMplus community forum which meets at regular intervals to share best practice and talk about developments in the system.
- We communicate with all interested users through a monthly newsletter. Join the mailing list now.
- We post updates and news about the system on the E-Learning Unit website.
Focus on...Bespoke sessions
If the sessions on our scheduled programme aren’t what you want (or when you want), we are also happy to run bespoke sessions that are tailored to the needs of your team. We will try to cover any topic you might need. For example, if your department is using Turnitin for student assignment submission, we could work with you to create processes specific to your team and then deliver training to those processes.
Send us an email outlining your requirements to: email@example.com
E-learning Advice for StaffThere are many ways you can get advice about e-learning at Queen Mary
- Some schools, departments or institutes have dedicated local e-learning support so ask around to see if yours does.
- You can make an appointment with a member of the E-learning team to discuss your individual needs on a one-to one basis or you may ask a member of the team to assist you in providing advice on a strategic approach to the use of technology e.g. in providing feedback or in helping improve student engagement.
- Our website contains advice about how and why to use e-learning.
- We also offer consultancy services to schools, faculties and course/programme teams on e-learning