Don't include the following:

• Procedure for reporting absence from teaching sessions
• Any School or Institute rules on deregistration following poor attendance

In addition to the above please include the following text :

In advance of deregistration you will be sent a formal, written warning and a specified period in which you must improve your attendance, participation, or submission of assessment before deregistration from a module occurs.

• Refer to students to the regulations found in 2.87 onwards.
• Reminder that students cannot be absent from QMUL during term-time without obtaining written agreement in advance from their Head of School or Institute

The Advice and Counselling Service offers free and confidential professional services to students. The service is located on the ground floor of the Geography Building at Mile End, and is open on weekdays throughout the year, including most vacations. Detailed information and advice is available online.

Welfare Advice

Welfare advisers can advise on solutions and options relating to financial, legal and welfare issues, to help you concentrate on your studies. The service can advise you about your rights and entitlements, and also offers an advocacy service if you need professional representation

to remedy your difficulties. The service provides specialist advice and support on all aspects of student finance (loans, grants, bursaries), hardship funds, welfare benefits and dealing with debt. The service also offers preventative advice, on issues such as planning a budget and maximising your income from a range of sources, to help you avoid problems emerging during your studies.

Counselling

Life inevitably has its ups and downs, and it is normal to sometimes feel a bit low or anxious. But at times, emotional and psychological issues can become more challenging, and may have a negative effect on your studies and student life. Counselling can help you to understand difficult experiences and feelings. If you are finding life difficult, the opportunity to think and talk reflectively about your difficulties can bring relief and meaningful changes. Counselling is offered for any personal issue that may affect you.

Immigration Advice

Welfare advisers in the Advice and Counselling Service offer confidential advice on all student and Tier 4 related immigration issues. The welfare advisers in the Advice and Counselling Service are the staff at QM who are authorised by the UK government to offer immigration advice to our students. See the Advice and Counselling Service website for information about immigration issues.

Contacting the Advice and Counselling Service

The Advice and Counselling Service offers a limited number of same day appointments Monday to Friday during the main university term times, in addition to the more standard pre- booked appointments. For more information and contact details please visit the Advice and Counselling Service’s website. If you are on a placement, studying abroad, or find it difficult to get to Mile End, some services can be provided via telephone or email.

www.welfare.qmul.ac.uk

Telephone: 020 7882 8717

Email: via website online form

You may choose to explain the different types of assessment that students may encounter, perhaps giving advice on how to approach each type.

QMUL recognises five categories of assessment (these are defined in the Academic Regulations):

• Coursework
• Dissertations and projects
• Examinations
• Practical assessment
• Professional capability

More detailed information on re-sit examinations, missing exams etc can be found here http://www.arcs.qmul.ac.uk/students/exams/index.html

but you may want to include further information here.

Student Loans

If you have applied for funds from Student Finance then you will receive the first instalment once you have enrolled fully for the academic year. If your payments do not arrive and you cannot remedy the problem with Student Finance yourself, please contact the Advice and Counselling Service for specialist support.

 Bursaries

QMUL Bursaries are assessed using the household income information provided to us from Student Finance. You and your financial sponsor(s) need to consent to share your information with us, this is usually done during the application process but if you are unsure if you have done this then you can contact Student Finance directly to check.

 If you don't wish to take out student funding, such as loans, but still wish to be assessed for a QMUL Bursary you will still need to apply for a household income assessment, full details on how to do this are on the Advice and Counselling Service website.

 Full details of the QMUL Bursary, including eligibility, amounts and payment dates can be found on our website - http://bit.ly/QMULBursary

 QMUL Financial Assistance Fund

If you have exceptional or unforeseen costs or you are in financial hardship you could be eligible for help from the Financial Assistance Fund.  The fund is there to help any eligible student who has a particular financial need but we cannot meet every application we receive and we cannot always meet all of the costs that you might apply for. Full details, guidance and an application form can be found on our website - http://bit.ly/FinancialAssistanceFund

 Contact

Telephone: 020 7882 5079

Email: bursaries@qmul.ac.uk www.arcs.qmul.ac.uk/bursaries

Looking for part-time work or an internship? Need help with your CV or a job interview? Want to find out about your options when you graduate?  Thinking about starting a business?

The QM Careers and Enterprise Centre Team provides information, advice and employer events to help you get the best opportunities.   We provide students with access to work experience, support with starting a business, employer networks and self-presentation skills for the recruitment process.

Students in every School are able to participate in a diverse careers programme. This might include in-curriculum lectures, lunchtime workshops, professional career options panels, 1-to-1 careers guidance, application feedback appointments and mock interviews. This is supported by a wealth of

careers information online. 

Get the latest news on social media, search jobs on our online jobs board, read our jobs blog or website for advice and insights and use our practice interviews and psychometric test software.

We host over 160 events per year, from alumni career option panels to CV and interview workshops and large scale recruitment fairs.

Our enterprise programme assists aspiring entrepreneurs and social entrepreneurs to set up their own businesses.

You can

• Book an appointment for one-to-one careers guidance. Book by phone (020 7 882 8533) or in person up to a week in advance, or drop by on the day – we may have appointments free.
• Find out more about the world of work from employers and former students at our careers events http://www.careers.qmul.ac.uk/events/
• Attend workshops on job applications, interviews, assessment centre techniques and a range of graduate skills – from leadership to commercial awareness.
• Find a range of part-time, and full time job vacancies on our website www.careers.qmul.ac.uk/jobs
• Use our work experience hub, where you can get placed into an internship, temporary work or local work experience placement www.careers.qmul.ac.uk/qrecruit

In the first two weeks of teaching in each sermester, students are able to change module choices by logging into MySIS (please include the text below). However, if students have the opportunity to switch modules within a degree programme after this, you should include the procedure, or at least who they should contact.

Recommended text:

During the first two weeks of each semester, students on certain programmes of study are able to modify their choice of modules by undoing your choices in MySIS. MySIS is the website you used to pre-enrol and is a portal to your student record. It shows you the personal details, such as addresses and finance, as well as your overall module results.

However you must register for your modules as soon as possible as popular modules may quickly fill up. You can find out how to change your modules on the Student Enquiry Centre website (http://www.arcs.qmul.ac.uk/students/study/module-registration/index.html).

Describe how the School or Institute and QMUL will communicate with students. You may also wish to include information about notice boards and pigeon holes. The text below can be used as a starting point:

QMUL will communicate with you in a variety of ways. Formal correspondence will be sent to you by electronic letter, and it is important that you keep Queen Mary up to date with your personal details and address. You can do this online via the MySIS record system: http://www.arcs.qmul.ac.uk/students/mysis-record/index.html

It is most common for the school/institute, QMUL and the Students’ Union to contact you by your QMUL email. You are assigned a university email address when you enrol, and you are responsible for checking this account on a daily basis. All major notifications and updates will be sent to you by email first.

You can access your email account by logging on to a QMUL computer, or, if you are not on campus, at: http://mail.qmul.ac.uk. 

Include details of any compulsory study abroad or time in placements. Arcs.qmul.ac.uk/students covers the basic general progression and pass requirements for compulsory study abroad, as well as details on arranging optional study abroad.

Please give a table or list of important dates in the year, including:

• Term dates
• Holidays
• Reading week (if applicable)
• Field Trips (if applicable)
• Deadlines (if set, or refer to where they will be available)
• Revision week
• Exam periods including late summer resits
• Extenuating circumstances claim submission dates (main listed below)
  • Semester A assessments
  • Semester B assessments
  • Undergraduate dissertations/projects
  • Main Summer examinations
  • Late Summer assessments
  • Postgradaute dissertations/projects
• Exam board dates (both for main and late summer)
• Release of provisional results (if set)
• Graduation dates (summer and winter)
• Other school/institute specific dates

Key QMUL dates are available on the ARCS homepage (www.arcs.qmul.ac.uk) and here: http://www.qmul.ac.uk/about/calendar/

The ARCS Calendar is available as an Outlook calendar, please email arcs-calendar@qmul.ac.uk for access.

You may choose to include award classification boundaries and information on the borderline policy, but please ensure that it is clear which regulations apply to which cohort(s) where regulations have changed.  

Students graduating in 2017/18 are, in the main, the first cohort on the new progression and award rules, introduced in the 2015/16 academic year.  However, please be aware that there will still be a significant minority of students graduating on the old progression and award rules so please refer students to the regulations in place in the year they started on their graduating programme.

Please make certain that there is no mention of a discretionary policy in your handbook, as this has been replaced by the QMUL borderline policy from 2013/14. Compulsory text:

Examination boards may use a borderline policy when making recommendations for final degree classifications. The following criteria are used

1. Students with College Marks within one per cent of a borderline (except at the pass/fail border) shall be determined to fall within the ‘zone of consideration’;

2. Students with College Marks within 1.5 per cent of a borderline and with significant extenuating circumstances in the final year not taken into account elsewhere may be determined to fall within the zone of consideration. However, if this approach is taken then the extenuating circumstances may not also be used as a reason to raise the classification itself;

3. All students falling within a zone of consideration shall be considered as possible cases for application of the borderline policy;

4. Students falling within the zone of consideration and with at least half of their final year credits (half of all credits at PG level) with marks at the level of the upper classification (or higher), shall be raised to the higher classification. The dissertation/project does not have to be among the credits at the higher level;

5. Students falling within the one per cent zone of consideration and not meeting the requirements of point 4, but with significant extenuating circumstances in the final year not taken into account elsewhere shall be raised to the higher classification provided the SEB is confident that – without the effect of the extenuating circumstances – the student would have achieved the higher classification.

Please link to the following page which provides links to the award regulations for QMUL degrees
http://www.arcs.qmul.ac.uk/students/study/Progression/index.html