General Practice 2 Handbook 2021/22
Site: | QMplus - The Online Learning Environment of Queen Mary University of London |
Module: | GP Tutor Site |
Book: | General Practice 2 Handbook 2021/22 |
Printed by: | Guest user |
Date: | Friday, 22 November 2024, 3:19 PM |
Description
General Practice 2 Handbook
Table of contents
- 1. Course Administration and Clinical Leads
- 2. GP 2 at a glance
- 3. GP2 Aims, outcomes and activities
- 4. GP2 TIMETABLE, DATES & THEMES
- 5. ASSESSMENT, ATTENDANCE & SUBMISSION DATES
- 6. Appendices
- 6.1. LEARNING THROUGH REFLECTION & CREATIVE ENQUIRY
- 6.2. PLACEMENT CHECKLIST FOR STUDENTS
- 6.3. PLACEMENT CHECKLIST FOR TUTORS
- 6.4. STUDENT SAFETY POLICY
- 6.5. STUDENT LEARNING AGREEMENT
- 6.6. RESETTLING AND RISK REDUCTION CHECKLIST
- 6.7. END OF PLACEMENT PROFESSIONALISM ASSESSMENT
- 6.8. Novice to Expert Transition
- 6.9. Integrated Patient Centred Consultation
1. Course Administration and Clinical Leads
Contact details for Unit Convenors
Dr Lucy Langford
Maria Hayfron-Benjamin
m.j.hayfron-benjamin@qmul.ac.uk
Contact details for Unit Administrators
Unit Administrator
Ms Frankie Langridge
f.langridge@qmul.ac.uk
Departmental Address
Academic Unit for Community-Based Medical Education
Barts and The London School of Medicine and Dentistry Garrod Building,
Turner Street
London E1 2AD
2. GP 2 at a glance
GP2 is a community-based placement for all Year 2 students at Barts and The London School of Medicine and Dentistry. The emphasis is on DEVELOPING CLINICAL METHODS THROUGH PATIENT CONTACT.
There are two focus areas for student learning:
Novice-to-expert transition –
helping students grow in confidence and ability as clinicians (coping with things getting more complicated) [see Appendix 6]
Integrated patient centred clinical method
Attending to both the PATIENT’S AGENDA & DOCTOR’S AGENDA
Ensuring the consultation is a conversation not an interrogation [see Appendix 7]
GP2 Structure
GP2 is six days for each student: 3 GP Practice Days alternating with 3 Central Days delivered online
DAY | GP PRACTICE-BASED DAYS (Onsite, groups of 4-6 students) | CENTRAL DAYS (Online, individual/group work & tutorials) |
| THEME | THEME |
Introduction Day: Starting conversations | Patient-centredness: What’s the story | |
Gathering information: Patient agenda & doctor agenda | Communication barriers: Recognising & responding | |
Different modes of consultation | Putting it all together | |
Assessment | Reflective case study (individual task) | Attendance & engagement |
| Attendance & Professionalism |
|
3. GP2 Aims, outcomes and activities
Cohort 2021-22 – students prior experience
GP2 is the first onsite GP placement for this cohort of students. Their Year 1 MedSoc placement was virtual due to the COVID-19 pandemic. Therefore the 3 Practice-based days are a very precious opportunity for students to:
(1) meet patients
(2) interact with each other (formally and informally)
(3) receive support, feedback, and inspiration for GP tutors and their teams.
Getting started – it is crucial that there is time set aside on the first practice-based day for the GP tutor/s and the students to get to know one another, agree the group ground rules and complete an induction to the practice including the following:
Welcome – Resettling and Risk Reduction [See Appendix 5]
Placement Checklists [See Appendix 2]
Student Learning Agreement [See Appendix 4]
The online Central days will include role-play, reflective exercises and video analysis supported by discussions and feedback in Tutorials led by a GP facilitator. These days are opportunities to further hone skills and deepen understanding of how to respond to patients’ needs while gathering clinical information that help will them.
Year 2 students have limited experience of talking to patients – they are novices, beginning their transition to becoming clinicians. They may be anxious and unsure how to structure a conversation without taking control or getting lost. You might remember – listening to the patient while thinking about what to ask next – without interrupting or interrogating - takes a lot of practice! [See Appendix 7]
MODULE AIMS:
OVERALL AIMS of the GP2 placement are to support students to:
Develop and practise patient-centered clinical method (integrating communication & examination skills)
Link their knowledge of biological, medical, and social sciences with clinical experiences
Develop their clinical reasoning when seeing patients in primary care
Maintain their compassion, curiosity, and humanity – listen to the patient narrative while thinking clinically
Learn from patients and their carers/families (see everyone as a potential teacher)
LEARNING OUTCOMES:
By the end of this module, students can expect to be able to:
Show confidence in initiating conversations with peers, professionals, patients, and their families,
Seek consent from patients and their companions - and explain who they are (including how much experience they have)
Apply relevant knowledge of biological, medical, and social science to clinical situations as appropriate
Use a framework for a clinical conversations with patients that incorporate the patient’s agenda and basic history-taking / information gathering
Conduct a simple, focused examination of a patient under adequate supervision (such as the respiratory, cardiovascular, or abdominal system – but not limited to these)
Demonstrate ability to reflect on their own strengths and learning needs, and provide constructive feedback to their peers
GP PRACTICE BASED LEARNING ACTIVITIES:
GP Tutors are asked to ensure students have:
Observed their students initiating conversations with patients and undertaking focused examinations
Plenty of opportunities to practise talking to patients,
Ensure students are observed and receive feedback from their GP tutor and their peers
At least one opportunity to undertake a focused clinical examination, ideally the cardiovascular, respiratory, or abdominal system but not limited to these– depending on patients). This should include pulse and blood pressure measurement in a variety of patients
Completed their own learning needs assessment and reviewed their professional development, including using reflective practice
Experience of giving and receiving of feedback
RESOURCES FOR TUTORS
More information and resources will be available on the GP2 Tutor Team before each day
See also appendices 7 & 8
For the level of clinical skills expected please see Clinical Skills Handbook MBBS YEAR 1 AND YEAR 2
For teaching abut remote consulting please see the CBME Virtual teaching site
For other resources and information please see the CBME Tutor site
4. GP2 TIMETABLE, DATES & THEMES
Students will alternate between a day in practice with a GP tutor in a group of 4 -6 and a Central online group of 16 – 20 with a GP tutor. See dates below.
DAY |
PRACTICE-BASED DAYS |
CENTRAL DAYS |
THEME |
THEME |
|
1 |
Introduction day: Starting Conversations
|
Patient-centredness: What’s the Story?
|
2 |
Gathering information: Patient agenda and Doctor agenda |
Communication barriers: recognising and responding? |
3 |
Different modes of consultation |
Putting it all together |
Day |
Group A/C dates |
Group B/D dates |
|
|
|
1
|
Practice based day
|
Central/virtual day |
A 26.10.2021 C 19.10.2021 |
B 26.10.2021 D 19.10.2021 |
|
Central/virtual day |
Practice based day
|
|
A 23.11.2021 C 16.11.2021 |
B 23.11.2021 D16.11.2021 |
|
2
|
Practice based day
|
Central/virtual day
|
A 11.1.2022 C 4.1.2022 |
B 11.1.2022 D 4.1.2022 |
|
Central/virtual day
|
Practice based day |
|
A 8.2.2022 C 1.2.2022 |
B 8.2.2022 D 1.2.2022 |
|
3 |
Practice based day
|
Central/virtual day
|
A 8.3.2022 C 1.3.2022 |
B 8.3.2022 D 1.3.2022 |
|
Central/virtual day
|
Practice based day
|
|
A 29.3.2022 C 26.4.2022 |
B 29.3.2022 D 26.4.2022 |
4.1. SUGGESTED TOPICS TO BE COVERED IN GP2 SESSION
The focus of the 3 practice-based days will be to maximise patient contact and to develop students’ confidence in communication and clinical reasoning skills; students will attend in small groups of 4-6.
THEMES
DAY | THEME |
1 | Introduction Day: Starting clinical conversations Welcome & orientation, meet GP tutor & tutor group Students Learning Needs assessment & prior knowledge Meet/interview primary care team members Patient encounters – Role model and demonstrate – including gaining consent Maximise patient contact – introductions and building rapport No specific patients or problems needed - patients simply need to be willing Ensure students receive feedback from tutor and peers Group debriefing tutorial |
2 | Gathering information: Patient agenda & doctor agenda Patient encounters – as many as possible Integrating attention to patient agenda while undertaking the ‘doctor's task’ of building rapport and gathering clinical information Include demos of clinical examination followed by opportunities for observed student-led patient encounters, including history-taking and clinical examination Introduce opportunistic learning Group debriefing tutorial |
3 | Different modes of consultation Patient encounters - explore impact of different consultation modes and settings Provide opportunities for students to engage with patients F2F, via phone/video and home visits 1:1 meeting for each student if possible Group debriefing tutorial |
DATES
DAY 1 | DAY 2 | DAY 3 | |||
Group | Date | Group | Date | Group | Date |
C | 19.10.2021 26.10.2021 16.11.2021 23.11.2021 | C A B | 4.1.2022 11.1.2022 1.2.2022 | C | 1.3.2022 8.3.2022 26.4.2022 3.5.2022 |
4.2. PRACTICE–BASED DAY – EXAMPLE TIMETABLE
Generic structure: this is only meant as a suggested template for a day and tutors are of course free to design and run their placement days however they wish to.
9.30 – 10.45 | Intro – Group check-in and outline plans for the day (30 mins)
Activity 1 – e.g., observing consultations with focus on specific consulting skills (45 mins)
|
10.45 – 12.30 | Tea break (15 mins)
Group debrief on activity 1 – e.g., explore key learning points from observations & planning for activity 2 (45 mins)
Activity 2 - e.g., student-led patient encounters, maybe in pairs (30 mins) and then discuss this as a pair (15 mins)
|
12.30 - 13.15 | Lunch break (45 mins)
|
13.15 – 14.00 | Group debrief on activity 2 – e.g., students present their patient encounter and discuss what went well/what they found difficult, identify any knowledge gaps and how to address these (45 mins)
|
14.00 – 14.45 | Activity 3 - e.g., patient encounters, could work alongside HCA to support long term condition checks; GP tutor observes students carrying out relevant clinical examination (45 mins)
|
14.45 - 15.00 | Tea break (15 mins)
|
15.00 – 16.00 | Group debrief on activity 3 – e.g., discuss skills they practised, could include feedback from tutor on observed clinical examination skills; highlight main take home learning points from day and agree as a group any areas they wish to focus on for their next practice day; tutors may set homework e.g., bring a relevant media item to discuss (60 mins - could be spilt into 2 separate activites)
|
PRACTICE–BASED DAY – EXAMPLE LEARNING ACTIVITES
These are some suggestions for practice-based learning activities.
Patient encounters:
Observing GPs and other healthcare professionals with guided observations
Observe and participate in different modes of consultation – telemedicine as well as F2F
Student-led patient interviews and clinical examinations - including opportunity for observation and GP tutor/patient feedback; patients do not need to have symptoms/signs, practicing taking consent for examinations and conducting “normal” examinations is very valuable
Student-led or supported clinics e.g., students take lead for new patient checks or LTC checks, do initial assessment including height/weight/BMI, urine dip, BP check and checking patient’s agenda/understanding of conditions. (Some practices have set up student-led BP checks alongside their flu clinics or in the quieter lunchtime period)
Home visits – in pairs or accompanied by GPs and other healthcare professionals e.g., visiting housebound patients for flu jabs/long term condition/palliative reviews
Expert patients - students interview patients in pairs/small groups, promote opportunity for patient to teach as well
Other activities:
Tutorials for group debriefing and discussions
Student research and presentations - perhaps around specific knowledge gaps identified
Reviewing recent journal articles and media publications, especially to discuss current 'hot topics'
Any near-peer teaching opportunities if other medical students/junior doctors on site
Role-plays – assign roles and consider specific observation tasks for feedback and discussion
Case-based presentations & discussions - could include navigating electronic patient records
Interviewing members of primary care team
OSCE-style clinical skills practice – students can practice with each other as well as patients
Joining practice team, or wider MDT, meetings
Community-based activities –encourage students to walk around local area to build their understanding of the local community, attend local community group meeting, any opportunities to go out with allied health professionals e.g., local district nursing team or other MDT members
Please note this list is not exhaustive. Ideally each day would include mix of activities, prioritising any patient encounters. There may be times when the not all students from the group are completing the same activity, for example if 2 students are meeting a patient onsite and another 2 students are going on a home visit.
4.3. GP2 CENTRAL DAYS (online)
The focus of the 3 central days will be to explore specific challenges in applying their clinical and communication skills to common primary care scenarios. Students will be given materials to work through individually and in small groups (the same as their practice-based group) in the morning. Then, in the afternoon they will meet virtually with a GP facilitator for a large group tutorial.
Students will be sent resources and instructions before each central day.
DATES & THEMES
DAY 1 | DAY 2 | DAY 3 | |||
Patient-centredness: What’s the story?
| Communication barriers: Recognising & responding | Integrating clinical method: Putting it all together
| |||
Group | Date | Group | Date | Group | Date |
D | 19.10.2021 26.10.2021 16.11.2021 23.11.2021 | D A | 4.1.2022 11.1.2022 1.2.2022 | D | 1.3.2022 8.3.2022 26.4.2022 3.5.2022 |
5. ASSESSMENT, ATTENDANCE & SUBMISSION DATES
Attendance
ASSESSMENT SUMMARY & SUBMISSIONS
| ASSESSMENT | Group A deadline | Group B deadline | Group C deadline | Group D deadline |
Marked by Practice Based GP Tutor |
| 25.1.2022 | 22.2.2022 | 18.1.2022 | 15.2.2022 |
| End of Practice Day 3 | End of Practice Day 3 | End of Practice Day 3 | End of Practice Day 3 | |
Marked by Central GP Facilitator |
| End of Central Day 3
| End of Central Day 3
| End of Central Day 3
| End of Central Day 3
|
PLACEMENT ASSESSMENT
The practice-based days will be assessed by:
REFLECTIVE TASK: This will be marked by the practice-based GP tutors. See details below.
END OF PLACEMENT ONLINE FORM: ATTENDANCE & PROFESSIONALISM ASSESSMENT GP Tutors must complete an online form for each student [see Appendix 6]. GP Tutors are asked to give students formative feedback on their progress and professionalism during the placement, so that students have opportunities to modify their behaviour before they are formally assessed at the end of the year.
The central days will be assessed by:
ATTENDANCE, ENAGAEMENTS & PARTICIPATION: There will be NO formally submitted task or grade. GP Facilitators will confirm attendance and active participation in online activities on all 3 central days.
Important: Students need to have completed and passed the 3 assessment components to be eligible to sit the end of year exams. If a student has not completed the placement and remediation cannot be completed in time the student will forfeit the first sit of the Year 2 exams and will sit in August as a second sit.
ATTENDANCE
STUDENTS: Attendance is expected and recorded at each placement day. You should consider a placement day to be a work day and attendance is required every day. If you are unable to attend, you must inform your tutor in advance and report your absence to the school via the GP2 QM+ area. Repeated and or unexplained absences will be dealt with on a case-by-case basis. Students cannot sit the end of year exams until they have satisfactorily completed their GP2 placement.
TUTORS/FACILITATORS: Please complete a register for each GP2 placement day. Poor attendance is often an early warning for students who are experiencing academic difficulties.
Please inform as soon as possible QMUL CBME staff (via f.langridge@qmul.ac.uk ) :
At the time of any non-attendance (whether the student informed you or it was unexplained).
If you have any concerns about a student’s attendance, behaviour, health etc.
Module leads are keen to discuss issues as early as possible
5.1. Reflective/creative case study
Reflection is a key skill for all healthcare professionals and learning how to develop reflective practice is an essential part of medical education. Creative enquiry has been found to extend reflection and understanding and engage the student voice and perspective [See Appendix 1].
Task: A reflective piece triggered by a ‘A significant encounter’
Options:
750-1000 word written reflective piece
500 words supported by a creative enquiry piece e.g., a photograph, drawing, poem, piece of music that helps to convey your message.
Purpose of Task for students: In this task the student reflects on an encounter that they have had with a patient that they felt was particularly significant. The focus of the work should be on why this patient had resonance for you and how that might affect your interaction with patients in the future.
For example, you might describe a patient with schizophrenia who is of a similar age to you but is on a different life course, an elderly patient with dementia may have a particular resonance if you have a grandparent with dementia, you may have a family member with cancer, or you may have experience of ill-health yourself and that may affect how you relate to patients.
Consent: Students are asked to confirm whether they give consent for their reflective pieces to be shared, to either include their details or anonymously, for a QMUL creative enquiry website that is being designed to showcase creative enquiry work by QMUL students from all year groups.
Submission: Students need to submit their Reflective Task on or before the deadline for their group as above:
on QM+ and
via email to their GP tutor
Late submissions will incur penalties
Non submission / inadequate remediation task work may mean the student will forfeit the first sit of the Year 2 exams and will sit in August as a second sit
Assessment of the reflective piece
The reflective piece should be assessed and graded by the practice-based GP tutor
GP tutors will be asked to submit these marks to the QMUL CBME team and provide both the marks and feedback, written and/or verbal, directly to the students as well
Students should receive their mark by the next placement day after the submission date.
MARKING SCHEME – REFLECTIVE TASK
Guidance for grading the reflective pieces
| Merit | Pass | Referred |
Impact | The work moves/engages you. It stays with you/ opens new doors & new perspectives
| There were some interesting insights and perspectives that made you think but could have been explored further. | Themes/ideas addressed superficially. |
Reflection
| Insightful reflection - focussed on ‘key issues/ideas,’ explored from different perspectives, context and emotions are considered.
| Mix of descriptive account with some reflection e.g., the student considers their emotions, looks at the perspective of others, or identifies ‘key issues/ideas,’ but this could be expanded.
| Descriptive account – narrative account of what happened, with little or no reflection.
|
Aesthetics (If creative enquiry piece included) | Excellent use of chosen medium powerfully conveying the content, assisting the audience in engaging with the message. | Some originality. Reasonable effort and use of chosen medium. | Little original thought, little effort, not effective use of medium chosen, not conveying the content well. |
Feedback to students could include:
Points of excellence
Points for improvement - could include questions/prompts to encourage continued reflection
General comments
5.2. Professionalism assessment
As part of the final assessment tutors must complete a Professionalism Assessment on each student. Tutors are asked to give students formative feedback on their professionalism when they review progress during the year so students have opportunities to modify their behaviour before they are formally assessed at the end of the year. - See appendix for further information
5.3. Feedback
Engaging with the feedback process is a key part of students’ learning and professional development. This involves learning about both the giving and receiving of constructive feedback and understanding how these feedback processes can support their own, and their tutors’, professional development as well as guiding the ongoing development of the placement. Students and GP tutors/facilitators will be asked to provide feedback about their placement experience via online forms.
Student feedback
- Students will receive feedback on their assessments from their GP tutor and/or GP facilitator as outlined in the assessment information.
- Students will be asked to submit their feedback about their placement experience at the end of the placement. This consists of both individual and group feedback. They will be sent links to these online feedback forms and instructions on how to complete these prior to the final placement days.
- Students are encouraged to approach their GP tutor/facilitator and/or the unit convenors if they have any queries or concerns during the placement. Important issues e.g., lack of patient contact, should be raised as early as possible so that it can be addressed and remedied as soon as possible.
Tutor/facilitator feedback
- Tutor/facilitators will be sent online forms for the student assessments as outlined in the assessment information.
- Tutors are also required to provide formative feedback to each student to support the develop of their reflective practice and overall professional development. This also serves to model the constructive giving and receiving of feedback to their students. This formative feedback can be delivered verbally and/or in a written format.
- The use of informal feedback, to review learning experiences and ensure students’ learning needs and the placements learning outcomes are being met, during the placement is encouraged and can be collected as the placement progresses. For example, using Mentimeter to set up anonymous polls or Q&As at the end of each placement day or using post-it notes on Jamboard (or a real whiteboard if onsite).
- Tutors/facilitators will be asked to submit their feedback about their placement experience at the end of the placement. They will be sent links to these online feedback forms and instructions on how to complete these.
6. Appendices
Further information
6.1. LEARNING THROUGH REFLECTION & CREATIVE ENQUIRY
Reflection is a key skill for all healthcare professionals and learning how to develop reflective practice is an essential part of medical education. The GMC (General Medical Council), in collaboration with the Academy of Medical Royal Colleges, the UK Conference of Postgraduate Medical Deans (COPMeD), and the Medical Schools Council (MSC), recently published a guide for medical students on how to reflect as part of their practice.
The key idea of reflective work is to promote self-awareness. It enables students to explore their understanding of themselves as medical professionals and how they relate to patients. It also provides a space where students can consider and challenge their own attitudes and perceptions, including highlighting learning points for themselves and others.
There are many formats that can be used for reflection, including verbal, written and art. Creative enquiry is an educational approach that invites learners to engage with their lived experience through the arts. Using multiple languages of expression, arts-based and prose reflective writing, has been found to extend reflection and understanding and engage the student voice and perspective. The websites, Human Flourishing and Out of Our Heads, have more information about creative enquiry and lots of examples.
6.2. PLACEMENT CHECKLIST FOR STUDENTS
Action | Tick when completed |
Before placement starts |
|
Ensure you know which group you are in and check whether your 1st placement day is central (virtual) or practice-based
| |
Complete the Complete the Preparation for Placements online learning module
|
|
Join a medical defence union e.g., MPS or MDU Student membership is free
|
|
Access to Virtual Primary Care (VPC) - you will be sent an email inviting you to register for a VPC account; registrar and log in prior to the placement starting
|
|
Find the GP2 2021-22 course guide on QMplus – log into QM+ and locate the GP2 course guide (under the clinical placements tab)
|
|
Read introductory email from GP tutor with details of 1st onsite day. This will include your practice’s local COVID risk reduction policy detailing:
Please make sure you understand this prior to attending onsite and contact your GP tutor with any queries.
|
|
On Day 1 |
|
Read and sign the student learning agreement (SLA)
| |
Agree group ground rules, routes for contact (Teams, email, WhatsApp etc) and reporting absences (any absences must be reported to your GP tutor and to QMUL via form on QMplus)
|
|
If you have any queries, or difficulty in accessing any specific resources, please ask your peers, GP tutor or module administrator/convenors as appropriate.
6.3. PLACEMENT CHECKLIST FOR TUTORS
Action | Tick when completed |
Before placement starts |
|
Find the GP2 2021-22 course guide on the CBME tutor website - please ensure you are using this year’s guide
| |
Send welcome introductory email to your students to advise them of arrangements for day 1
|
|
Please review the GP Practice Placement Risk Reduction Checklist, Safe supervision & Low Risk Task List to ensure your practice’s local risk reduction policy is clear to students before they start their placement detailing:
|
|
Access to Virtual Primary Care (VPC) - you will be sent an email inviting you to register for a VPC account; log in prior to the placement starting and check you can see the GP2 playlists
|
|
Attend GP2 induction training (online) Tuesday 5th October 2-4pm If you cannot attend, please review training slides
|
|
Complete e-Learning for Healthcare – Freedom to Speak Up (You will need to set up an account) We all find it difficult to speak up when we experience something that concerns us. This is especially true for learners. To create safe ‘SPEAKING UP’ culture and help students develop valuable skills the medical school would like all clinical supervisors to complete the short ‘LISTEN UP’ online module
|
|
On Day 1 |
|
Share student learning agreement with students. Collect signed student learning agreement (SLA) from students, countersign and return copies to students
| |
Agree group ground rules, routes for contact (Teams, email, WhatsApp etc) and reporting absences.
|
|
If you have any queries, or difficulty in accessing any specific resources, please contact the module administrator/convenors using the GP2 Tutor Team or via email.
6.4. STUDENT SAFETY POLICY
ONLINE SAFETY
Please refer to the CBME virtual teaching website, which includes information about confidentiality and consent relating to virtual teaching involving patients; there are links to both GMC and BMA (British Medical Association) guidance as well.
ESCORTED VISITS
These refer to visits to patients in their own homes by members of the primary care team accompanied by the medical student. The patient's permission for the medical student to be present during the home visit should be obtained.
UNESCORTED VISITS
Where students are expected to visit patients in their own homes without an accompanying healthcare worker the supervising clinician will have previously selected and consented an appropriate patient for such an activity. Patients will have been given details about the purpose of the visit, the timing and the names of the students.
Students in Year 1 and 2 should always visit in pairs or as a group of 3.
If the following are adhered to all should be well:
Know where you are going and plan your journey
Ask for help and instructions from your tutor if unsure
Ensure your practice knows where you are going and when you are expected back
Be clear about the purpose of your visit and how to conduct yourself
Always carry your identification card, adequate finances to get you home, your mobile phone and have access to a map
Terminate and excuse yourself from the visit if for any reason you feel unsafe
Students are asked to discuss with their tutors any planned visits they feel uncomfortable with, in which case the tutor will accompany you if possible or cancel the visit. You can access details of your practice if you have lost the information, provided you know the rough location and name from:
In London you can plan a route using the Transport for London or Citymapper websites or apps.
6.5. STUDENT LEARNING AGREEMENT
To be signed by each student and emailed to their GP tutor
Purpose:
The Learning Agreement lays out the responsibilities that students, their supervisors, host GP practices and the medical school have to each other. It emphasizes the mutual roles of learners and teachers for a successful clinical placement; that maintains safety for all.
The Supervising GP Tutor will have overall responsibility for the quality and organisation of the placement ensuring the student (s), have:
An induction
A named supervising GP Tutor for each day
A way to contact the practice in case of problems
An initial learning needs assessment and a final meeting where we will discuss performance and feedback from others and plan for further development
A safe, active, open leaning environment with opportunity to discuss any problems
In addition, where students can physically attend placement
PPE for all F2F patient encounters
Implemented current guidance for COVID-19 Risk Reduction (see attached checklist) including protecting shielding colleagues
Appropriate access to patient records and access to the internet
As a Medical Student my responsibilities are to:
Complete any assessments and upload them in good time
Adhere to all student professionalism guidance, codes of conduct & Good Medical Practice
Prioritise patient safety by assessing and minimising any risk to patients and staff
Strictly follow national guidance on PPE, face coverings, and all COVID-19 risk mitigations at all times (both on placement and in my private time)
Follow local COVID-19 advice and Test, Track and Trace requirements
Be honest and open with my supervisors about my prior performance, strengths, and areas to improve and any special requirements
Seek and respond to my feedback to hone capabilities in clinical supervision
Cease clinical work if I find myself in a situation where I do not have a qualified healthcare professional to supervise me until the situation is remedied
Always identify myself to patients, relatives and staff and in medical records as a Medical Student
Advise my GP Tutor of any absences as soon as possible and agree how my duties will be carried out in my absence
Complete feedback and Student Evaluation Questions (JISC) at the end of the placement
REMOTE CONSULTATIONS & VIRTUAL TEACHING
The Supervising GP tutors will ensure:
Oversight of all remote patient contacts
Patient consent is recorded in notes prior to starting consultation
As a Student I will:
Respect confidentiality, dignity and the patient’s right to decline or withdraw consent to be seen by a Medical Student
Never personally record any patient teaching or consultations
Never take screenshots of patients, tutors or colleagues
Always use headphones and the QMUL screen background if joining patient consultation or tutorials away from the GP practice.
I confirm that I:
am a member of a defence organisation (MDU or MPS)
have completed the Preparation for Placements online learning module
understand that if I fail to comply with any of the above or act unprofessionally this may result in referral to a Senior Tutor or the Professional Capability Committee
If I have concerns over my placement or supervision, I will try to discuss with my Supervising GP Tutor, or the CBME academic lead Maria Hayfron-Benjamin.
The Medical School undertakes to monitor the implementation of this Agreement and remedy evidence of non-compliance through its quality assurance procedures.
Student Name:
Student (e) Signature:
Date
GP Tutor Name:
GP Tutor (e) Signature:
Practice:
Date
To be signed by each student and emailed to their GP tutor
Please contact Francesca Langridge f.langridge@qmul.ac.uk if you need your GP Tutor’s email
6.6. RESETTLING AND RISK REDUCTION CHECKLIST
Preparing for GP placements in the time of Covid 2021-22
Resettling and Risk Reduction Checklist
WELCOME & WELLBEING - Start by adapting GPs placement to your student(s)
The last 18 months – in particular the pandemic and events triggering the Black Lives Matter movement - have had a complex, and unique, impacts on us all. For our students this meant a sudden switch to online learning, a reduction in direct patient contact and tutor and peer support. Some have cared for or lost loved ones to COVID-19, others have been ill themselves – all have become more aware of health disparities. These factors coupled with lockdowns have affected their learning experience and wellbeing and, in some cases, has led to demotivation and poorer exam results. Students are so looking forward to restarting GP placements but will need help with hybrid and virtual learning or patient contact. Attendance is expected to be 100% (face to face or online as appropriate), less than 90% will require remediation.
Please set aside early time to talk to each student about their experiences, expectations and needs.
Please also use the opportunity to share your experiences over the past year – to build rapport ad compassion
Support students to SPEAK UP if they experience or observe situations that worry them (please see e-Learning for Health online module for supervisors: LISTEN UP
RISK REDUCTION – local arrangements
We have all learned much about reducing COVID 19 transmission and risk of serious illness over the last year. The Medical School has assessed students’ individual risk and introduced a daily rapid Lateral Flow Test before coming to campus. We know each GP practice has developed a local approach based on specific context.
Please a make your practice’s local risk reduction policy is clear to students before they start their placement detailing:
LFT Testing requirements
PPE & mask wearing
Ventilation and flow arrangements
Adjustments for the very few students with specifics risks
VACCINATIONS
COVID-19 vaccinations remain voluntary in the UK. The medical school, in line with other institutions, is not compelling students to be vaccinated – but we know the vast majority have had two doses. A very small number may have personal or clinical reasons for not being fully vaccinated. We ask you to accommodate these learners. All students must undertake an online Vaccine Confidence module focusing on individual narratives, and fact verification skills rather than assumed informational deficit.
You can ask students about their vaccination status (we cannot inform you of this)
Accommodate learners who have not completed their vaccination as you would a member of staff – this may mean reducing patient contact
Discuss anxieties and hesitancy without taking a coercive approach
Tell students it is part of their role to support vaccination (regardless of their own status or views)
Please Offer Flu Vaccine - Students are designated essential workers should be treated as staff
Any concerns or questions - Please contact the CBME Module Lead or Administrator.
6.7. END OF PLACEMENT PROFESSIONALISM ASSESSMENT
Completed via online form – link sent before Day 3 of Placement.
Professionalism Attitude and Conduct Assessment
NOTE: A Professionalism Assessment Form must be completed for all students.
Guidance for GP Tutors
Please inform the administrative lead if there are concerns regarding professionalism.
Feedback should be given to every student about their professionalism during their placement and upon completion of this form.
1) If you are UNCONCERNED about a student's professionalism, an overall assessment of "Satisfactory" may be given without marking "Satisfactory" on every criterion.
2) If you are CONCERNED about a student's professionalism, then THREE or more "Cause for concern" or "Unsatisfactory" in any category results in an overall assessment of "Unsatisfactory".
3) Always indicate and mark an overall "Satisfactory" or "Unsatisfactory" at the bottom of the form.
4) Overall "Unsatisfactory" students are to be REFERRED to their Academic Year Tutor.
5) Please give FULL reasons for any "Cause for concern" or "Unsatisfactory" assessments in the comments box below.
6) The student should make any responses in the comments box below in the online form
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PROFESSIONALISM & CONDACT CRITERIA
EACH ONE IS MARKED USING ONCE OF 4 OPTIONS:
Satisfactory /Cause for Concern/Unsatisfactory/Unable to observe
Honesty and Integrity SATISFACTORY CRITERIA: Always honest with patients, peers, staff and in professional work (presentations, documentation, communication) *
Reliability and Responsibility SATISFACTORY CRITERIA: Reliable and conscientious. Punctual. Completes assigned tasks. Accepts responsibility for errors. *
Respect for Patients SATISFACTORY CRITERIA: Consistently demonstrates respect for patients’ autonomy and dignity. Maintains confidentiality at all times. Always appropriately dressed for clinical setting. *
Respect for Others SATISFACTORY CRITERIA: Shows respect for patients' relatives, other healthcare team professionals and members of staff. *
Attendance and Approach to Learning SATISFACTORY CRITERIA: Full attendance, participation at seminars and other learning opportunities. *
Compassion and Empathy SATISFACTORY CRITERIA: Listens attentively and responds humanely to patients' and relatives' concerns. *
Communication and Collaboration SATISFACTORY CRITERIA: Works cooperatively and communicates effectively with patients and healthcare team members. *
Self-Awareness and Knowledge of Limits SATISFACTORY CRITERIA: Recognises need for guidance and supervision, aware of appropriate professional boundaries. Personal beliefs do not prejudice approach to patients. *
Altruism and Advocacy SATISFACTORY CRITERIA: Adheres to the best interests of patients. *
Health SATISFACTORY CRITERIA: Does not allow his/her health or condition to put patients and others at risk. *
Overall Professional Assessment *
Satisfactory
Unsatisfactory
Please indicate if this assessment has been discussed with the student * This field is required.
Yes / No
GP TUTOR COMMENTS This field is required.
Comments...(free text) Please give FULL reasons for any "Cause for Concern" or "Unsatisfactory" assessments here, you may also make other comments. Please inform the Head of Year and/or Administrative Lead if there are concerns regarding professionalism.
STUDENT COMMENTS
Comments... (free text)
To be signed and dated by both student and tutor
6.8. Novice to Expert Transition
Gathering information
Learning to ‘take a history’ is a daunting task for some students
Novices tend to be over controlling - they can lose sight of the patient as the managing a lot of information and are eager ‘tick all the boxes’ (especially in the systems review)
Maybe they have seen the history more as an interrogation
They can lose their focus on the patient agenda very quickly as they navigate history taking (the doctor's agenda) and think about the examinations they may need to do
At the same time the conversation has to be purposeful – the questions they ask have to related to the patient’s problems – so they need to BEGIN TO THINK CLINICALLY
Diagnostic hypotheses
Everyone develops a diagnostic hypothesis in 30 secs – (even the old man on the top of the bus) Students should be encouraged to develop hypotheses. They will see their accuracy of their hypothesis increases with expertise
Attending to the patient's agenda
Not just a nice thing to do!
The key to being trusted and appropriate
Being trusted is key to being effective and safe – that is making shared management plan
The generalist contribution is to consider:
Patient may have complex narratives/contexts
There may not be any ‘pathology’ or label possible or needed – there may be ‘illness without disease’
Physical symptoms may be explained by psychological processes (and occasionally the other way round e.g., anxiety in thyrotoxicosis)
Over-diagnosis and over-investigations can lead to HARMS
Things can present very early and in an ‘undifferentiated’ manner – uncertainty is common – but plans can still be made
There may be reasons for the consultation that are not always obvious (to the doctor or the patient)
6.9. Integrated Patient Centred Consultation
The diagram displays the various elements of the consultation, highlighting the importance of going beyond “getting the history” and integrating the medical and patient-specific aspects of the consultation. The shaded boxes are based on the “illness/disease” model proposed by Stewart et al. The bold outlined boxes relate to the tasks and skills defined by Silverman et al in the Cambridge/Calgary observation guide – which forms the basis of most OSCE (Objective Structured Clinical Examinations) exams for undergraduates.
Disease versus Illness These two words are often used interchangeably in the English language but have assumed subtly different meanings which form the basis of the model of the consultation above.
Disease is the medical view of ill-health. It is based mainly on objectively demonstrable changes in the body’s structure or function, and which can be quantified by reference to ‘normal’ physiological measurements. They include, for example, typical symptom clusters (such as, in migraine) abnormal physical findings (e.g., irregular heartbeat), abnormal test results (e.g., raised white cells or TSH in the blood or an enlarged heart on an echo). Disease ‘entities’ (such as Tuberculosis) are assumed to be universal in form, content, clinical findings, natural history, and treatment.
Illness is the subjective response of the patient, and those around him (or her), to being unwell. Particularly how he/she, and they, interpret the origin and significance of this event; how it affects his/her behaviour, and his/her relationships with other people and the steps taken to remedy the situation. It includes both his/her experience of ill-health, and the meanings given to that experience. Illness experience is shaped by how he/she answers the questions listed in Helman’s Explanatory Model (below) and is often expressed in the form of a narrative or personal story.
In most cases people have a disease and an illness at the same time. For example, they may feel unwell – and also have a chest infection. However, in clinical practice it is also possible to encounter ‘disease without illness’ (e.g., asymptomatic diabetes, cancer or HIV infection), and also ‘illness without disease’ (e.g., fearfulness) – but without any discernible physical abnormality. Functional disorders such as irritable bowel syndrome form a sort of hybrid and remember over 20% of all presentations in primary and secondary care remain unexplained. In all cases, difference in interpretations may result in communication difficulties between doctor and patient.