STA Student Handbook (Taught Programmes) 2025/26

Confidentiality

The School of the Arts is fully committed to supporting staff and students in their work and study. Information disclosed by students and staff will always be treated with care and respect.

Staff are not always able to provide assurances of confidentiality since some disclosures by students will need to be passed to others on a strictly “need to know” basis.

Specific situations in which disclosures will need to be shared include (but are not limited to):

Where it is necessary to share this information with colleagues or services within QMUL to help them provide the appropriate level of support to the individual
Where there is reason to believe the person disclosing may be a danger to themselves or others
Where there is a disclosure concerning the possible abuse of an adult at risk, young person or child (see the QMUL policy on safeguarding)
Where there is a breach of QMUL policies or procedures.

Wherever possible an explanation will be provided as to why this information needs to be passed on, who will be told and how the information will be used.

Please note: disclosures “concerning allegations of harassment will, so far as reasonably possible, be treated as confidential by those that staff or students choose to disclose to. If there is a serious risk of harm to the staff, student or others, information may need to be passed on, but attempts to obtain the staff or students permission for this first would always be sought. Information will be shared on a need to know basis, including (as appropriate), with the individual against whom a complaint is brought.” (See QMUL’s Dignity at Work and Study General Guidance)