13.2. Process

Before submitting an EC claim, it is recommended that you book an appointment with the PG Law Student Support & Engagement Team to discuss your EC claim. Please email pglaw-support@qmul.ac.uk to request an appointment.

To submit an extenuating circumstance request you must log a claim through the online extenuating circumstances task in MySIS following the instructions there. It is your own responsibility to submit any claims for extenuating circumstances. Please ensure that if you have what you believe is a valid case, you complete the submission process in accordance with the Postgraduate School of Law guidelines and deadlines.

When you submit an EC claim you will receive a formal acknowledgement, you must keep this safe for the duration of your studies.

All EC claims are kept confidential until they are considered by the EC Sub-Board of the School of Law (or School of Economics and Finance for joint programme students). All proceedings of the EC Sub-Board are strictly confidential and will not normally be discussed at the full examination board meetings.

EC Deadlines

All EC Claims must be submitted by the EC deadline for the relevant semester, and no later than three working days before the relevant EC Sub-Board meeting, otherwise they cannot be considered. EC deadlines for each semester are provided in the Key Dates section of this Student Handbook.

It is not possible to make a retrospective claim for extenuating circumstances, specifically once you know your results. Therefore claims submitted after the deadline will not be considered by the EC Sub-Board.

EC Outcome

All the claims will be considered at the EC Sub-Boards which usually take place around two weeks after the ECs deadline. Therefore, you can expect to be notified of your EC claim’s outcome after that time.