COMPLETE: Q-Review Lecture Capture updates on 7th January 2016

COMPLETE: Q-Review Lecture Capture updates on 7th January 2016

by Site Administrator (QMplus) -
Number of replies: 0

The Q-Review Lecture Capture Server will be updated on Thursday, 7th January 2016 between 7.00am and 9.00am.

This means that all playback of Q-review content will be unavailable during this time. This will not affect any scheduled recordings, which will take place as normal.

Please visit the ITS Status Update pages for information. 

We apologise for any inconvenience caused during this time.

 

UPDATE ON 7TH JANUARY 10:30AM

Upgrade of Q-Review to Echo 5.5 SP2 plus full system re-indexing is now completed.

We will continue to monitor the system post update. Please email its-helpdesk@qmul.ac.uk if you experience any issues with Q-Review recordings.

 

UPDATE ON 7TH JANUARY 14:30PM

There is currently an issue with the QMplus connection to Q-Review recordings. Users are reporting the following error when trying to stream videos via QMplus:   “echo unexpected response” 

Our technicians are working to resolve this issue as quickly as possible. Please visit the ITS Status pages for current information - http://status.its.qmul.ac.uk/2016/01/q-review-access-through-qm-is-not-working-thursday-7th-of-january/

We apologise for any inconvenience this has caused.